Digital Skills Volunteer

Get InVOLved Norfolk; United Kingdom; On-site; GBP 10,000 - GBP 40,000; Part time

Job summary

A charitable organization supporting individuals with visual impairments is seeking a Digital Skills Volunteer in King's Lynn. In this flexible role, you will train vision-impaired clients on smartphone and tablet use, including accessibility features. Ideal candidates will be enthusiastic, empathetic, and willing to learn. Training will be provided, along with the opportunity to positively impact people's lives and boost your own confidence. Volunteers will be reimbursed for agreed out-of-pocket expenses.

Benefits

Opportunity to make a difference

Skill development

Boost mental health

Meet like-minded individuals

Reimbursement for expenses

Qualifications

• Interest in using technology, especially smartphones and tablets.
• Willingness to learn about assistive technology.

Responsibilities

• Provide training on smartphone and tablet use to vision-impaired clients.
• Teach accessibility features like screen readers and voice control.
• Support clients in developing digital confidence and skills.

Skills

Enthusiasm for technology

Empathy

Ability to teach

Patience

Tools

Smartphones

Tablets

Job description

We are Norfolk’s charity for people living with sight loss and visual impairment. Providing practical and emotional support at our hubs in Norwich, King’s Lynn and Great Yarmouth and in hospitals ...

Older people People with disabilities Children Youth

Organisation role · Flexible hours · Starting from 1 Feb

PE30 1AS, King's Lynn, Norfolk, England, United Kingdom

Older people People with disabilities Children Youth

Summary

We are launching an exciting new digital inclusion project aimed at supporting vision impaired people to use digital technology both safely and independently.

Detailed description

Vision Norfolk supports local people with sight loss to live independent and fulfilled lives.

In this role you will have a chance to make a real difference to the lives of vision impaired people and improve their access to the technology that many of us take for granted.

As a fully trained Digital Skills Volunteer, you will be able to show vision‑impaired learners how to use predominantly smartphones and tablets in either a group or 1:1 setting.

In this role you will:

• Provide 1:1 and/or small-group training to vision‑impaired clients on using mobile phones and tablets (iOS and/or Android).
• Teach accessibility features, such as screen readers (VoiceOver/TalkBack), magnification, display settings, voice control, and other assistive tools.
• Support clients to develop confidence in everyday digital tasks such as calling, messaging, using email, browsing the internet, and accessing essential apps.
• Offer guidance on useful accessible apps, including navigation, reading, communication, and daily living tools.
• Provide patient, friendly encouragement to help clients overcome digital barriers and build independence.
• Assist with setting up devices, adjusting accessibility settings, and troubleshooting simple issues.
• Keep basic training notes or session logs so Vision Norfolk can track client and project progress.
• Maintain confidentiality and uphold safeguarding standards at all times.

We are looking for enthusiastic and empathic people who have a keen interest in using technology, particularly smartphone and tablets, and who have a willingness to learn about how various technologies can be used to support people with sight loss.

We will provide you with the training that you need to undertake your role with confidence.

Why volunteer for Vision Norfolk?

• The opportunity to make a positive difference to people’s lives
• A chance to learn new skills and build confidence
• Help boost your mental health
• Meet like minded people and make new connections
• Payment of out of pocket expenses agreed in advance

We are Norfolk’s charity for people living with sight loss and visual impairment. Providing practical and emotional support at our hubs in Norwich, King’s Lynn and Great Yarmouth and in hospitals across Norfolk. Together with social and well-being activities for adults and children, young people and their families, daily living equipment, befriending services and specialist housing, we help those affected by sight loss to live life fully.