Facilities Assistant

Haringey GP Federation; United Kingdom; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A healthcare organization in the UK is seeking a Facilities Assistant for the Emergency Department. This role involves supporting the department through cleaning, stocking, and patient transport, ensuring a smooth operational flow. Applicants should demonstrate effective communication skills and team spirit, along with experience in a similar environment. Flexibility and the ability to work independently are also key. This position offers a great opportunity to contribute to patient care in a busy hospital setting.

Qualifications

• No formal academic qualifications required.
• Must be able to communicate effectively in English, both verbally and in writing.
• Experience of cleaning and of working within a team.

Responsibilities

• Participates in cleaning and stocking to ensure smooth department operations.
• Maintains cleanliness and tidiness of equipment.
• Transports patients within the unit and keeps department organized.

Skills

Effective communication

Teamwork

Initiative

Self-motivation

Job description

Overview

EMERGENCY DEPARTMENT FACILITIES ASSISTANT – Band 2

Main duties of the job

• Participates in cleaning, stocking up and other non-clinical duties as required to ensure the smooth running of the department.
• Cleaning of equipment as per Infection Control Guidelines.
• Maintaining stock areas, ensuring stores areas are clean, tidy and fully stocked at all times.
• The post holder is expected to be flexible, multi tasking and have the ability to work within a team and independently without direct supervision.
• Provide a vital supporting role to the Emergency Department carrying out tasks which include but are not limited to patient and non-patient portering, general maintenance and organisation of stores.

Additional duties may include transfer of patients within the unit and other areas of the hospital and escorting patients to other departments, and general housekeeping duties including making hot drinks for patients post procedures.

About us

Diversity makes us interesting... Inclusion is what will make us outstanding. We are committed to equal opportunities and welcome applications from all sections of the community. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please contact the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. If you prefer a different method, please inform the recruitment team.

Job responsibilities

Job Title

EMERGENCY DEPARTMENT FACILITIES ASSISTANT

Band

2

Reporting

Hayley Hughes / Sam Murby

Professional

Hayley Hughes (Associate Directorate Manager for Emergency Care) / Sam Murby (ED Admin Manager)

Job Summary

Participates in cleaning, stocking up and other non-clinical duties as required to ensure the smooth running of the department. Cleaning of equipment as per Infection Control Guidelines. Transfer of patients within the unit and other areas of the hospital and escorting patients to other departments. Maintaining stock areas clean, tidy and maintaining stock supplies on the unit. The post holder is expected to be flexible, multi task, and have the ability to work within a team and independently without direct supervision. The post holder will be expected to provide a vital supporting role to the Emergency Department carrying tasks which will include but not limited to patient and non-patient portering, general cleaning and housekeeping duties including making hot drinks for patients post procedures.

PRINCIPLE RESPONSIBILITIES

Communication

1. Communicates effectively and respectfully with patients, their relatives/visitors, ward/team leaders and all members of the multi-professional team utilising both verbal and non-verbal communication methods.
2. Answers the telephone and assists with enquiries in a polite and professional manner ensuring a positive impression of the department/organisation and self.
3. Works as an effective member of the team and demonstrates understanding of team work in delivery of care and reporting concerns appropriately.

Clinical

1. Maintains standards of infection prevention and control within the boundaries of your responsibility.
2. Ensures equipment e.g. wheelchairs and trolleys are sited in designated areas, clean, maintained and available for use at any time.
3. Participates in moving and handling patients in a manner which is safe for both the patient, colleagues and the post holder in accordance with Trust Manual Handling Policy and patient risk assessments.
4. Performs cleaning, stocking up and other non-clinical duties as required to ensure the smooth running of the department.
5. Ensures own practice adheres to Trust Infection Control policies and Procedures (e.g. Hand Hygiene).

Role Responsibilities

1. Demonstrates understanding of the boundaries of the Facilities Assistant role and can refuse tasks outside of scope (e.g. patient assessments).
2. Transferring patients within the unit and escorting to other departments.
3. Includes cleaning of equipment, maintaining a tidy environment, stocking and maintaining stock levels; liaising with clinical engineering and IT where appropriate.
4. Develops working knowledge of Emergency Department equipment and ordering systems.
5. Maintains high standards of working relationships with patients, staff, managers and other Trust departments.
6. Attends yearly statutory training (e.g. Minimal Handling, Infection Control, Basic Life Support, Fire and Health and Safety).
7. Ensures equipment is sited, cleaned, maintained and available for use; keeps department corridors and entrances clear.
8. Participates in stock audits and ensures adequate but not excessive supplies.
9. Supports a high standard of cleanliness and tidiness in the ward/department.
10. Contributes to establishing and developing a quality service.
11. Other duties as required or delegated by the Nurse in Charge.

Have the ability to work within a team and independently without direct supervision. Demonstrate a positive attitude. Ability to plan, prioritise workload and manage time effectively. Ensure safe movement of medical equipment. This job description is not exhaustive and will be subject to periodic review.

Confidentiality

Your attention is drawn to the confidential aspects of this post. Any matters of a confidential nature must not be divulged to unauthorized persons. Breaches may result in disciplinary action or civil action.

Equality of Opportunity and Diversity

The Royal Berkshire NHS Foundation Trust operates an Equality of Opportunity and Diversity policy. The policy aims to ensure no discrimination and that all cannot be disadvantaged by any conditions that cannot be justified.

Health and Safety at Work Act

You are required to take reasonable care for the health and safety of yourself and others and to cooperate with the Trust to ensure safety regulations are followed.

Person Specification

ESSENTIAL

• No formal academic qualifications required. Must be able to communicate effectively in English (verbal and written).
• Experience of cleaning and of working within a team.
• Demonstrate initiative and self-motivation. Previous hospital experience is desirable.

Shortlisting

• No formal academic qualifications required. Must be able to communicate effectively in English using both verbal and written means of communication.
• Experience of working within a team.
• Previous experience of working in a hospital setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure to be made to the DBS to check for any previous criminal convictions.

Expiry

This job description is subject to periodic review and may be updated.