Solutions Engineer EMEA

Methodfi; City of London; Hybrid; GBP 55,000 - GBP 75,000; Full time

Job summary

A leading security solutions company based in London is seeking a Solutions Engineer. The role involves leading technical discussions with key prospects and ensuring a smooth onboarding process for customers. Candidates should have 2+ years of technical experience, hands-on knowledge of cloud platforms, and a passion for customer success. The position offers competitive salary and benefits in a hybrid working environment.

Benefits

100% covered medical, dental, and vision benefits

16 weeks paid parental leave

Health & wellness stipend

Remote workspace stipend

Pension matching

25 days of PTO per year

Qualifications

• 2+ years of customer-facing, technical experience as a solutions engineer or equivalent.
• Strong project management skills with a proven ability to operate in a startup environment.
• General knowledge with a scripting language and a desire to expand those skills.

Responsibilities

• Own the technical relationship with our customers.
• Develop a deep understanding of product capabilities.
• Listen to prospects and provide market feedback.

Skills

Customer-facing technical experience

B2B SaaS experience

Hands-on experience with cloud platforms

Project management skills

Scripting language knowledge

REST API and service integrations

Tools

AWS

Google Cloud

Microsoft Azure

Operating Systems (Windows, MacOS, Linux)

Job description

At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

As a Solutions Engineer, you’ll be leading the technical discussion with our key prospects & customers, making sure there’s nothing stopping our customers from using Vanta to its fullest potential to support their own security goals.

You’ll be an integral part of the Sales team, working both pre and post-sales to ensure technical fit and create innovative solutions for our customers.

Your attention to detail, focused on customer needs, will drive rapid customer onboarding completion and adoption. This will ultimately improve retention and overall success while helping to collect customer references, case studies, and product feedback.

This role will be based from our London or Dublin office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday.

What you’ll do as a Solutions Engineer at Vanta:

• Own the technical relationship with our customers

• Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape.

• Listen carefully to prospects and clients to provide market feedback to the product team and help prioritize functionality needed to drive sales opportunities

• Support customers thought their trial process with Vanta

• Build product examples, documentation, and other critical resources for our customers

• Cultivate an environment of teamwork, openness, creativity, and continuous improvement

• Creatively identify and help drive new programs to improve the pre to post-sales transition

How to be successful in this role:

• Must be able to work in our London office 3 days a week (Tuesday, Wednesday and Thursday)

• Have 2+ years of customer-facing, technical experience as a solutions engineer, sales engineer or equivalent title

• Have previous B2B SaaS experience

• Have hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture

• Have strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organization

• Be creative, technical, and naturally persuasive

• Be detail-oriented and organized.

• Love listening to customers, discussing strategy with colleagues, but also diving into the weeds.

• Have general knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills

• Be familiar with REST API development and service integrations is a plus

• Ideally have prior experience in the cybersecurity space

What you can expect as a Vantan:

• Industry-competitive salary and equity

• 100% covered medical, dental, and vision benefits with dependents coverage

• 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive)

• Health & wellness stipend

• Remote workspace,internet and mobile phone stipend

• Commuter benefits, including bike to work scheme and tax commuter ticket scheme

• Pension matching

• 11 company paid holidays plus 25 days of PTO per year

• Virtual team building activities, lunch and learns, and other company-wide events!

#LI-hybrid

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.