Energy Customer Advisor - Real Conversations, Real Impact

AnaVation LLC; Manchester; Hybrid; GBP 25,000; Full time

Job summary

A forward-thinking energy company based in Central Manchester seeks customer service professionals for an engaging role aimed at helping customers navigate energy-related queries. Candidates should be passionate about improving customer experiences and should thrive in a dynamic environment. The full-time position offers a salary of £24,900 along with hybrid working options, an EV salary sacrifice scheme, and additional perks like a cycle-to-work scheme and share options. Immediate starters are encouraged to apply.

Benefits

Hybrid working options

EV salary sacrifice

Cycle-to-work scheme

Share options

Fully stocked kitchens

Weekly catch-ups

Qualifications

• A passion for helping customers and making their day better.
• Ability to listen and understand customer needs.
• Adaptability in a fast-paced and changing environment.

Responsibilities

• Handle customer queries from start to finish.
• Convey information clearly without jargon.
• Provide support to customers facing challenges.

Skills

Customer service

Problem solving

Empathy

Adaptability

Job description

A forward-thinking energy company based in Central Manchester seeks customer service professionals for an engaging role aimed at helping customers navigate energy-related queries. Candidates should be passionate about improving customer experiences and should thrive in a dynamic environment. The full-time position offers a salary of £24,900 along with hybrid working options, an EV salary sacrifice scheme, and additional perks like a cycle-to-work scheme and share options. Immediate starters are encouraged to apply.