Energy Solutions Customer Experience Executive (Part-Time)

SmartestEnergy; Worthing; Hybrid; GBP 14,000 - GBP 18,000; Part time

Job summary

A leading energy solutions provider is seeking a Customer Service representative in Worthing, UK. In this part-time role, you will be the first point of contact for customers, managing inquiries and ensuring a high-quality service experience. Applicants should have experience in customer-focused roles, demonstrate strong written communication skills, and the ability to handle objections confidently. The position offers flexible working arrangements and a commitment to diversity and inclusion.

Benefits

Flexible working from anywhere in the world for up to 30 days per year

Commitment to diversity and inclusion

Qualifications

• Experience of working in a fast-paced customer contact environment.
• Attention to detail in written communication.
• Confident and able to handle objections.

Responsibilities

• Be the first point of contact for customers, handling inbound calls and email cases.
• Update customer records and process requests.
• Promote tools and services for energy solutions.

Skills

Experience in customer contact environment

Accuracy in communication

Confidence and objection handling

Job description

A leading energy solutions provider is seeking a Customer Service representative in Worthing, UK. In this part-time role, you will be the first point of contact for customers, managing inquiries and ensuring a high-quality service experience. Applicants should have experience in customer-focused roles, demonstrate strong written communication skills, and the ability to handle objections confidently. The position offers flexible working arrangements and a commitment to diversity and inclusion.