Regional Care Operations Lead: Growth, Quality & Compliance

Cera Care Ltd; Eastbourne; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading care provider in Eastbourne seeks an experienced individual to support the Regional Director and lead daily operations in domiciliary care. You will ensure compliance and quality, while leading initiatives for continuous improvement in care standards. The ideal candidate has NVQ/SVQ Level 4/5, significant experience in care, and a strong commitment to quality services. This role offers training, employee benefits, and a supportive work environment.

Benefits

NVQ and in-house training

Employee benefits platform

Employee Assistance Programme

Company pension scheme

25 days holiday entitlement plus bank holidays

Paid DBS/PVG

Service and recognition rewards

Qualifications

• NVQ/SVQ Level 4/5 or equivalent required.
• Experience in domiciliary care is necessary.
• Registered with SSSC for Scotland applicants.

Responsibilities

• Support the Regional Director in service delivery and compliance.
• Lead on daily operations across a portfolio of branches.
• Develop and execute quality and compliance agendas.

Skills

Leadership

Compliance knowledge

Quality improvement

Domiciliary care experience

Education

NVQ/SVQ Level 4/5 or equivalent

Job description

A leading care provider in Eastbourne seeks an experienced individual to support the Regional Director and lead daily operations in domiciliary care. You will ensure compliance and quality, while leading initiatives for continuous improvement in care standards. The ideal candidate has NVQ/SVQ Level 4/5, significant experience in care, and a strong commitment to quality services. This role offers training, employee benefits, and a supportive work environment.