Systems Engineer

Prattwhitney; Gloucester; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A prominent aerospace company in Gloucester is looking for a Systems Engineer to join their team. This full-time position focuses on maintaining a reliable IT environment and acting as a bridge between project and business units. Key responsibilities include managing user accounts, providing technical support, and conducting routine system maintenance. Candidates should have experience with endpoint management, IT project delivery, and a strong knowledge of Windows and macOS. A willingness to obtain eDV clearance is required.

Benefits

25 days holiday + statutory public holidays

Contributory Pension Scheme

Discretionary company bonus scheme

Flexible Benefits scheme

Enhanced sick pay

Car / Car allowance

Private Medical Insurance

Flexible working culture

Up to 5 paid days volunteering each year

Qualifications

• Experience maintaining laptop estate using endpoint management software.
• Knowledge of IT governance frameworks.
• Experience working independently on-site.

Responsibilities

• Perform routine maintenance and updates of IT estate.
• Provide technical support to end users.
• Manage user accounts for internal and external systems.
• Support meeting rooms and AV equipment.
• Diagnose hardware, software, and network issues.

Skills

Endpoint management

Networking knowledge

IT project delivery experience

Administration of Atlassian JIRA

PowerShell scripting

Windows knowledge

macOS knowledge

Education

CompTIA Network+

ITIL 4

ISO27001 or similar certification

Job description

Systems Engineer page is loaded## Systems Engineerlocations: GB-SGC-GLOUCESTER-18B ~ 18B Barrwood Fields Ley Court ~ BARNWOODtime type: Full timeposted on: Posted Todayjob requisition id: 01818604**Date Posted:**2026-01-26**Country:**United Kingdom**Location:**GB-SGC-GLOUCESTER-18B ~ 18B Barrwood Fields Ley Court ~ BARNWOOD**Position Role Type:**Onsite**Systems Engineer** GloucesterSC, eligible for DV Raytheon UK have a full time on-site, permanent opportunity for a Systems Engineer to join our team in Gloucester.We are looking for a talented engineer to be part of IT support team delivering support to engineers and wider business, ensuring the smooth operation of hardware, software, networks, and business‑critical systems. Your primary role would be to maintain a reliable IT environment and act as a bridge between project and business units via the JIRA Service Desk.This area of the business provides ISO27001:2022 aligned IT support at scale. Collaborating with engineers to create, maintain and deliver secure, mission critical systems.Due to the sector this team is working in, we require all candidates to be willing to attain an eDV clearance.**Key Responsibilities:*** Perform routine maintenance, patching, and updates of the IT estate* Conduct regular audits, reports and risk assessments* Provide technical support to end users across thin clients, laptops, mobile devices, and peripherals* Manage user accounts, onboard, offboard, manage permissions, and access to internal and external systems* Contribute to the completion of milestones associated with your IT projects* Maintain accurate documentation of incidents, resolutions, and asset inventory* Assist with onboarding/offboarding processes, including device setup and recovery* Support meeting rooms, AV equipment, printers, and telephony systems* Diagnose and resolve hardware, software, and network issues on‑site**Required Skills and Experience*** Experience of maintaining the laptop estate via the endpoint management software* Knowledge of networking, including security and IT governance frameworks* Working experience with IT project delivery* Administration of Atlassian JIRA and Confluence* PowerShell script writing and troubleshooting skills* Strong knowledge of Windows and macOS* Prior experience with working independently on‑site with minimal supervision**Additional Skills and Experience*** CompTIA Network+, ITIL 4, ISO27001 or similar certification**Benefits and Work Culture****Benefits*** Competitive salaries.* 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr)* Contributory Pension Scheme (up to 10.5% company contribution)* Company bonus scheme (discretionary)* 6 times salary ‘Life Assurance’ with pension.* Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others.* Enhanced sick pay.* Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave.* Car / Car allowance (dependant on grade/ role)* Private Medical Insurance (dependant on grade)**Work Culture*** 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements.* Early 1.30pm finish Friday, start your weekend early!* Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role.* A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities.* Up to 5 paid days volunteering each year.**RTX**Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon.Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We’re investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales.#LI-BZ1*RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.***Privacy Policy and Terms:**Click on this to read the Policy and Terms