Assistant Director of Patient Access

Doylestown, PA; Washington; On-site; GBP 43,000 - GBP 59,000; Full time

Job summary

A leading mental health facility is seeking an Assistant Director of Patient Access to manage the Patient Access staff and support the Director in various departmental tasks. The ideal candidate should have a Master's degree in a relevant field or at least two years of experience in the mental health field. Responsibilities include conducting assessments and emergency psychiatric consultations. This role is for those passionate about providing care and ensuring effective service delivery in a supportive work environment.

Benefits

Challenging work environment

Career development opportunities

Competitive compensation

Medical, dental, vision plans

401(K) with company match

Generous paid time off

Tuition reimbursement

Student loan forgiveness program

Qualifications

• Master’s degree or 2+ years in a mental health environment.
• Licensure by the State of Alaska preferred.

Responsibilities

• Manage the Patient Access staff for effective service delivery.
• Support the Director with departmental tasks.
• Conduct assessments and provide emergency consultations.

Skills

Experience in mental health or psychiatric setting

Strong communication skills

Education

Master’s Degree in Social Work, Psychology, Counseling, or related field

Job description

Assistant Director of Patient Access

North Star Behavioral Health is one of Alaska’s premier mental health facilities offering hope and healing for children, teens and adults who struggle with psychiatric or substance abuse issues. We also provide military‑specific care to first responders, service members, veterans and dependents at the Chris Kyle Patriots Hospital. The environment places patient care first through excellent comfort and security at the most vulnerable times. You will be part of a large network of peers and leaders who routinely exchange ideas and review industry topics, and you will have opportunities for growth, learning, and career advancement through robust continuing education.

Job Responsibilities

• Assist in managing the Patient Access staff to ensure effective service delivery.
• Support the Director with department tasks including orientation, training, and staff scheduling.
• Facilitate admissions to North Star and stay current on statewide levels of care for referrals and recommendations.
• Conduct phone, walk‑in, and scheduled assessments.
• Provide emergency psychiatric consultation services to potential patients, other hospitals, referral sources, and community organizations.
• Maintain documentation for calls and services received; prepare and submit timely, complete, and accurate weekly and monthly reports.
• Work closely with physicians, referral sources, and other hospital departments to disseminate information about NSH and its services.
• Perform other related duties as assigned.

Qualifications

• Master’s Degree in Social Work, Psychology, Counseling, or related field, or a minimum of two (2) years’ work experience in a mental health or psychiatric setting.
• Licensure by the State of Alaska preferred (LCSW, LPA, LPC, LMFT).

Benefit Highlights

• Challenging and rewarding work environment
• Career development opportunities within UHS and its subsidiaries
• Competitive compensation
• Excellent medical, dental, vision, and prescription drug plans
• 401(K) with company match and discounted stock plan
• Generous paid time off
• Free basic life insurance
• Tuition reimbursement
• Student loan forgiveness program

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and, as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Notice

During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job‑related email mentioning UHS or its subsidiaries, let us know by contacting us at https://uhs.alertline.com or 1‑800‑852‑3449.