Plants Sales Assistant

Squire's Garden Centres; Waverley; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A family-owned garden centre group is seeking enthusiastic individuals for seasonal customer support roles. Responsibilities include providing a welcoming shopping experience, assisting customers, and maintaining merchandising standards. Ideal candidates should have a friendly demeanor, good interpersonal skills, and a willingness to learn. This position offers various rewards and benefits, including an employee discount, holiday entitlement, and opportunities for professional development.

Benefits

Employee Discount

Holiday (5.6 weeks on joining)

Bonus at Christmas

Pension plan

Attendance recognition

Learning & Development opportunities

Birthday early leave

Cycle2work scheme

Child's first day at school allowance

Option for RHS Membership or tree/shrub

Employee Assistance Programme

Retirement benefit

Free Parking

Responsibilities

• Provide an enjoyable shopping experience for customers.
• Ensure all customers are greeted and offered assistance.
• Handle customer queries courteously and efficiently.
• Identify customer needs through interaction.
• Maintain excellent standards of merchandising and housekeeping.

Skills

Good friendly manner

Good interpersonal skills

Willing to learn

Job description

Job Description

Posted Wednesday 4 February 2026 at 01:00

Your primary responsibility will be to provide professional support to our customers.

Working closely with the Garden Centre Manager to help the business to succeed.

Seasonal: 22 February 2026 until 11 July 2026

Rota: Every Thursday and Friday 10:00-18:00 with alternate weekends Saturday 10:00-18:00 and Sunday 10:45-16:00

Main duties and responsibilities:

• Provide an enjoyable shopping experience for everyone by:
• Ensuring all customers are greeted and offered assistance
• Handling customer queries courteously and efficiently
• Identifying customer needs through interaction, and taking appropriate action
• Excellent standards of merchandising and housekeeping are established and maintained in accordance with company guidelines

To be successful in this role, we are looking for people:

• Good friendly manner
• Good interpersonal skills
• Willing to learn

Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it.

We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail.

We want our staff to enjoy working with us in a friendly, energetic customer focused environment.

Rewards & Benefits

• Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
• Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
• Bonus – Non-contractual bonus at Christmas, based on company profit in any financial year (first year is dependent on start date).
• Pension – Defined Contribution Pension Plan; company contributions if criteria are met, investment managed accordingly.
• Attendance – After one year’s service with 100% attendance, one day holiday (pro-rata) added to holiday grant as a "Thank you".
• Made A Difference Scheme (M.A.D) – Reward scheme for team members with outstanding customer service; monthly winner chooses a gift.
• Learning & Development – Opportunities to develop skills and confidence.
• Birthday – After 6 months service, if your birthday falls on a contracted workday, you may leave early (holiday policy rules apply). After 2 years’ service, £25 Squires gift voucher (pro rata for less than 40 hours).
• Cycle2work scheme – After 1 year, government initiative offering 25% to 39% saving on new cycling equipment; cost deducted from pay over 12 or 19 months.
• Child's first day at school – After 1 year’s service, come in late and go home early on your child’s first day of school life.
• RHS Membership or a Tree / Shrub – After 1 year’s service, option to plant one tree or shrub up to £50 retail value annually or £50 towards RHS membership.
• Employee Assistance Programme (EAP) – After 2 years’ service, eligibility to join wellbeing resources.
• Retirement – After 15 years’ service, contracted hours reduced by a fifth for final 3 months while pay remains the same.
• Free Parking – Available to all employees in designated parking areas on site.