Assistant Head Housekeeper - Lead & Elevate Guest Rooms

WGC Limited; Liverpool; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading outsourced hotel services company in the UK seeks an Assistant Head Housekeeper in Liverpool. The role includes supporting team operations, improving room cleaning efficiency, and enhancing guest satisfaction. Ideal candidates have housekeeping experience, are consistent in service delivery, and are willing to engage in training. This position offers a range of benefits, including life insurance, assistance programs, and training budget for career development.

Benefits

Life Insurance

Employee Assistance Program

Discounts on hotels and flights

Low-cost health insurance

Full workplace pension scheme

28 days holiday

DiscountStore

Qualifications

• Experience in a housekeeping environment preferred.
• Ability to deliver consistent service in a challenging environment.
• Willingness to engage in training and career development.

Responsibilities

• Report to Head Housekeeper and support team operations.
• Check rooms per company standard.
• Improve productivity and efficiency of room cleaning.
• Analyze guest data to meet operational needs.
• Maintain strong relationships for clear communication.
• Improve guest satisfaction.
• Adhere to health and safety policies.
• Recruit, train, and monitor team performance.
• Manage budgets and payroll.
• Solve routine challenges that occur on the job.

Skills

Housekeeping experience

Consistency in service

Training engagement

Job description

A leading outsourced hotel services company in the UK seeks an Assistant Head Housekeeper in Liverpool. The role includes supporting team operations, improving room cleaning efficiency, and enhancing guest satisfaction. Ideal candidates have housekeeping experience, are consistent in service delivery, and are willing to engage in training. This position offers a range of benefits, including life insurance, assistance programs, and training budget for career development.