Senior Credit Controller – Property Finance & Arrears

Centrick Group; Birmingham; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A nationwide property management company in Birmingham seeks a Credit Control Specialist to manage tenant arrears and support the finance team. Responsibilities include agreeing payment terms, assisting with customer queries, and executing credit control procedures effectively. Ideal candidates should have proven credit control experience, strong attention to detail, and excellent communication skills, contributing to a dynamic and supportive work culture.

Benefits

25 days’ holiday plus bank holidays

Enhanced pension scheme

Extra holiday with length of service

Medicash and health support

Company sick pay increases over time

Study support and access to academy

24/7 mental health services

Birthday bonus

One volunteer day annually

Qualifications

• Proven experience in credit control processes and procedures.

Responsibilities

• Agree payment terms for tenant arrears within business guidelines.
• Work effectively with internal departments to assist with customer queries.
• Ensure customer communications respond appropriately and meet KPIs.
• Review accounts during credit control process to close queries.
• Support credit control team members in daily duties.
• Complete client reports for Board members.

Skills

Attention to detail

Excellent communication skills

Job description

A nationwide property management company in Birmingham seeks a Credit Control Specialist to manage tenant arrears and support the finance team. Responsibilities include agreeing payment terms, assisting with customer queries, and executing credit control procedures effectively. Ideal candidates should have proven credit control experience, strong attention to detail, and excellent communication skills, contributing to a dynamic and supportive work culture.