Retail Assistant Store Manager - Lead Store & Patient Care

The Boots Company PLC; Eltham; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A leading health and beauty retailer is looking for an Assistant Manager at Boots Opticians to enhance customer experiences while leading a diverse team. This role involves collaboration with the Store Manager to execute the commercial plan and manage clinical operations. Ideal candidates will have customer service experience, a passion for learning, and leadership skills, supported by training programs. Generous employee benefits and development opportunities are provided.

Benefits

Discretionary Quarterly bonus

Employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling support

Qualifications

• Experience working in a customer facing role.
• Desire to learn new skills in a dynamic environment.
• Experience in leading or coaching a team is preferred.

Responsibilities

• Lead and inspire a team to provide excellent customer service.
• Work closely with the Store Manager on commercial planning.
• Oversee patient pre-screening and clinical activities.

Skills

Customer service experience

Coaching or leadership experience

Desire to learn

Job description

A leading health and beauty retailer is looking for an Assistant Manager at Boots Opticians to enhance customer experiences while leading a diverse team. This role involves collaboration with the Store Manager to execute the commercial plan and manage clinical operations. Ideal candidates will have customer service experience, a passion for learning, and leadership skills, supported by training programs. Generous employee benefits and development opportunities are provided.