Optics Retail Assistant — Customer First, Training & Benefits

The Boots Company PLC; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading retail company in the UK is seeking a Retail Assistant for their Boots Opticians store. In this role, you'll engage with customers, assist with eye tests, and provide excellent aftercare. Ideal candidates are passionate about customer service and eager to learn. The position offers a comprehensive training program and attractive benefits including flexible working options. It's a perfect opportunity for those looking to start a career in optometry and retail.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave

Flexible benefits scheme

Access to 24/7 counselling and support

Qualifications

• Strong interpersonal skills to build customer relationships.
• Ability to handle operational and administrative tasks efficiently.

Responsibilities

• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre‑screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading retail company in the UK is seeking a Retail Assistant for their Boots Opticians store. In this role, you'll engage with customers, assist with eye tests, and provide excellent aftercare. Ideal candidates are passionate about customer service and eager to learn. The position offers a comprehensive training program and attractive benefits including flexible working options. It's a perfect opportunity for those looking to start a career in optometry and retail.