Retail Assistant Manager: Lead Team & Customer Experience

The Boots Company PLC; Camberley; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A leading healthcare retailer in Camberley is seeking an Assistant Manager to lead a team at Boots Opticians. This role combines customer service and clinical activities, offering variety in daily tasks. The ideal candidate has experience working in a customer-facing role and has a desire to learn and develop within the team. With support for career growth and diverse benefits, this is an excellent opportunity for professional development.

Benefits

Discretionary Quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling services

Qualifications

• Experience in a customer-facing role is essential.
• Willingness to learn and develop new skills.
• Experience in leading or coaching a team is a plus.

Responsibilities

• Lead and inspire a team to deliver an exemplary customer journey.
• Play a key role in creating and delivering the store's commercial plan.
• Manage team performance and oversee various operational tasks.

Skills

Experience working in a customer facing role

Desire to learn

Led or coached a team

Job description

A leading healthcare retailer in Camberley is seeking an Assistant Manager to lead a team at Boots Opticians. This role combines customer service and clinical activities, offering variety in daily tasks. The ideal candidate has experience working in a customer-facing role and has a desire to learn and develop within the team. With support for career growth and diverse benefits, this is an excellent opportunity for professional development.