Duty Manager

BrewDog; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading craft beer company is seeking a Duty Manager to ensure exceptional customer service and manage shift operations. The ideal candidate will be passionate about craft beer and skilled in supporting and training staff to create a destination bar atmosphere. Responsibilities include assisting management, completing front and back of house tasks, and promoting a collaborative work environment. Join a dynamic team that shares your enthusiasm for great craft beer!

Benefits

Staff discount on drinks and food

Taxi home contribution

4-week sabbatical every 5 years

Beer training support

Qualifications

• Passionate about craft beer and providing excellent customer service.
• Experience in a supervisory or managerial role is preferred.
• Strong leadership skills to guide and train staff.

Responsibilities

• Assist management in running shifts and back of house duties.
• Support and train staff to improve their performance.
• Ensure amazing beer and customer service delivery.

Job description

About Us

OUR MISSION IS TO MAKE OTHERS AS PASSIONATE ABOUT GREAT BEER AS WE ARE

TAXI HOME CONTRIBUTION | STAFF DISCOUNT | CUSTOMER SERVICE INCENTIVE SCHEME | 4-WEEK SABBATICAL EVERY 5 YEARS | CONTRACTED HOURS

We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

SAFE RIDE HOME | We want to make sure you get home safe after a hard shift. That’s why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew.

BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. You also get to try loads of beer… tough job right.

STAFF DISCOUNT | 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks, plus 25% off all other menu items. Crew also get discount on takeaway beer – perfect for taking the bar home.

CREW FOOD | Enjoy a full menu for just £4 when you're on shift – proper fuel for a proper shift.

4-WEEK SABBATICAL | After every 5 years here you will receive an additional 4 weeks off to spend it doing whatever you want.

AND A LOT MORE | Okay, deep breath… enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples on some shifts.

We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment

About The Role

BREWDOG ARE ON THE HUNT FOR A DUTY MANAGER!

We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer and customer service at all times. And now, we’re looking for a Duty Manager to join the team.

In this role you’ll assist and support the management team in the running of shifts, and be involved in various back of house duties alongside front of house tasks. A big part of your job will be supporting, training and guiding our amazing staff to be even more incredible in their roles – making the bar a destination people want to come to.

You’ll be led by an experienced management team alongside a crew of passionate and confident individuals, made up of team in the kitchen, on the floor and behind the bar.

About You

THE BREWDOG CHARTER

IT\'S ALL ABOUT BEER. NO COMPROMISE We make every BrewDog experience the best it can be.

CREATIVITY IS OUR UNFAIR ADVANTAGE New beers. New ideas. New standards.

WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK You get more done when you do it together.

WE LISTEN. WE LEARN No egos, just honesty and transparency.

WITHOUT US WE ARE NOTHING We play to win, and we have fun while we\'re doing it.