Solar Advisor

Utilita Energy Ltd; City of Edinburgh; Hybrid; GBP 27,000; Full time

Job summary

A leading renewable energy company is seeking a Solar Advisor for a 12-month fixed-term contract based in Edinburgh. The role includes educating customers about solar energy, processing leads, and ensuring compliance. Ideal candidates will have strong communication skills and a passion for sustainability. Enjoy a structured bonus scheme, private healthcare, and 25 days of leave, plus bank holidays. Join us in making renewable energy accessible and affordable!

Benefits

25 days leave plus bank holidays

Private healthcare

Structured bonus scheme

Mental wellbeing support

Paid volunteering day

Qualifications

• Experience in sales or energy roles is preferred.
• Familiarity with discussing finance and payment options.
• Passion for sustainability and customer service.

Responsibilities

• Advise customers on solar energy benefits and flexible payment options.
• Process incoming leads and coordinate installations.
• Adhere to compliance standards and manage customer complaints.
• Build lasting relationships and ensure customer satisfaction.

Skills

Strong communication skills

Interpersonal skills

Sales experience

Knowledge of renewable energy

Job description

Solar Advisor page is loaded## Solar Advisorlocations: Edinburghtime type: Full timeposted on: Posted Todayjob requisition id: JR100849Solar Advisor**Job Title:** Solar Advisor (12-month Fixed Term Contract) **Location:** Edinburgh (Tuesday & Wednesday on site) **Salary:** £26,208 per annum **Hours:** Monday – Friday – 40 hours per week**Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.**If you're passionate about renewable energy and delivering outstanding customer service, Utilita has an exciting opportunity for you.We're looking for a customer-focused **Solar Advisor** to support our customers throughout their solar journey, helping them make informed, sustainable choices while providing expert guidance and a seamless experience from initial contact through to installation. You’ll be central to our mission of making solar energy both accessible and affordable.Working within a dynamic team, you’ll help customers confidently transition to cleaner energy by providing expert advice, personalised support, and a seamless experience throughout their solar journey.**Educate & Inspire:** Advise potential customers on the benefits of solar energy and our flexible payment options, including finance.**Support:** Supporting our sales team by processing all incoming leads, via social media and other various platforms, and moving the leads forward to our dedicated Home Energy Consultants (HEC)**Customer Coordination:** Schedule surveys and installations efficiently to ensure a smooth and timely customer journey.**Payment Handling:** Confidently promote and process various payment methods, ensuring clarity and ease for the customer.**Compliance Champion:** Adhere to all regulatory and internal compliance standards throughout the customer journey.**Complaint Resolution:** Manage customer complaints independently, following our process and meeting service level agreements.**Relationship Building:** Be a trusted point of contact for customers, delivering excellent service and building lasting relationships.**Collaborative Working:** Work closely with internal teams and external partners to ensure seamless service delivery and customer satisfaction.We’re looking for someone with strong communication and interpersonal skills, ideally with experience in sales, energy, or renewable roles.You will be confident managing multiple tasks independently and comfortable discussing finance and payment options with our customers. A commitment to compliance and delivering excellent customer service is essential, along with a genuine passion for sustainability and helping others make informed, eco-friendly choices.**The Important Things!**Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace, we’re a place to thrive.Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet.Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation.Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability!*Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.***The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.**As the first energy company to install a smart meter, we’ve helped millions to save £££s on their energy. With personalised energy saving advice, top-notch customer service and our award-winning app, My Utilita, it’s no reason we’re the UK’s #1 PAYG energy supplier.But smart tech isn’t what got us to where we are – that’s down to great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We’re always looking for people who share our vision of Smart, Fair and Sustainability.