Lifeguard / Front of House

Halo Leisure; Ross-on-Wye; On-site; GBP 40,000 - GBP 60,000; Full time

Job description

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Lifeguard / Front of House

Reference: FEB20263099

Expiry date: 16:30, Mon, 2nd Mar 2026

Location: Ross-On-Wye

Benefits: Please see the job description for all benefits

Salary: £12.21 per hour

Job Type: Permanent, Part-Time (20 hours per week)

Create Healthier Communities with Halo Leisure

At Halo Leisure, our mission is simple: “Creating Healthier Communities.” We provide affordable, accessible leisure facilities that help people of all ages stay active and healthy. We are looking for a confident, friendly, and reliable individual to join our supportive team in Ross-on-Wye.

About the Role

This is a dynamic dual role where you will be the face of our centre. You will balance the vital responsibility of poolside safety with the high-energy environment of our reception desk. Whether you are ensuring a safe swim or providing a warm welcome at the front door, you’ll be essential to our customers' experience.

As a Lifeguard, you will:

Provide safe supervision of the pool area and prevent accidents.

Respond quickly to emergencies, performing rescues and first aid when required.

Maintain a clean, safe, and professional poolside environment.

As a Front of House Assistant, you will:

Provide a professional welcome and helpful information to all visitors.

Efficiently handle bookings, memberships, and general enquiries.

Process payments accurately and maintain high customer service standards.

Your Rota & Hours

We operate a 4-week rolling rota to help you plan your work-life balance.

Hours: 20 hours per week.

Shifts: A mixture of early and late shifts.

What We Are Looking For

Qualification: A National Pool Lifeguard Qualification (NPLQ) is preferred. However, if you have the drive, we may provide training for the right candidate.

Personality: A proactive, "can-do" attitude with excellent interpersonal skills.

Composure: The ability to remain calm and focused under pressure.

Experience: Previous customer-facing experience is a plus, but not essential.

Why Join Us? (Benefits & Perks)

Health & Fitness: Free use of all facilities (Gym, Swimming, Tennis, Golf, and more!).

Family: Generous family discounts.

Time Off: 25 days annual leave plus bank holidays (pro rata).

Security: Enhanced maternity/paternity pay and additional employer pension contributions.

Wellbeing: Access to an Employee Wellbeing Programme and Health Cash Plan.

Discounts: Retail discount scheme and Cycle to Work scheme.

Recognition: Staff awards, baby gifts, and long service rewards.

How to Apply

If you are ready to help us create a healthier community in Ross-on-Wye, we want to hear from you!