Leisure Centre Shift Leader: Safety, Service & Growth

Tela; United Kingdom; On-site; GBP 23,000 - GBP 27,000; Full time

Job summary

A dynamic sports facility organization in the United Kingdom is seeking an enthusiastic Shift Leader to oversee operations at their busy sports centres. In this role, you will lead the team, ensure compliance with safety standards, and deliver excellent customer service. Candidates should possess strong leadership and communication skills, along with a RLSS National Pool Lifeguard Qualification. The position offers full training and ongoing professional development, fostering a supportive and collaborative team culture.

Benefits

Free use of sports centre facilities

Full training and ongoing development

On-site parking

Collaborative team culture

Qualifications

• Strong communication and leadership skills required.
• Proactive and customer-focused approach needed.
• Willingness to undertake further training like First Aid at Work.

Responsibilities

• Lead and supervise shifts at sports centres.
• Oversee poolside supervision and lifeguard teams.
• Deliver excellent customer service to visitors.
• Support new team member training and maintain positivity.
• Assist with group bookings and community activities.

Skills

Leadership skills

Customer service

Communication skills

Proactive approach

Education

RLSS National Pool Lifeguard Qualification

Job description

A dynamic sports facility organization in the United Kingdom is seeking an enthusiastic Shift Leader to oversee operations at their busy sports centres. In this role, you will lead the team, ensure compliance with safety standards, and deliver excellent customer service. Candidates should possess strong leadership and communication skills, along with a RLSS National Pool Lifeguard Qualification. The position offers full training and ongoing professional development, fostering a supportive and collaborative team culture.