Generator Service Coordinator | Downtime Minimization

Watling JCB Limited; Peterborough; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading equipment dealership in Peterborough is looking for a dynamic individual to oversee generator service activities. The role involves coordinating logistics and ensuring customer satisfaction in a fast-paced environment. Ideal candidates will have proven customer service experience, strong communication skills, and the ability to manage multiple tasks effectively. The position offers a Monday to Friday schedule, competitive salary, and additional benefits including annual leave and pension contributions.

Benefits

22 Days Annual Leave and Bank Holidays

Pension contributions

Competitive Salary

Qualifications

• Proven experience working in a customer-focused sales or service environment.
• Excellent timekeeping and reliability.
• Ability to work autonomously and manage priorities.

Responsibilities

• Build and maintain strong, positive relationships with customers.
• Coordinate logistics of container deliveries and ensure timely equipment movement.
• Handle all incoming calls efficiently and provide technical advice.

Skills

Customer-focused service experience

Strong communication skills

Detail-oriented

Organizational skills

Ability to multitask

Job description

A leading equipment dealership in Peterborough is looking for a dynamic individual to oversee generator service activities. The role involves coordinating logistics and ensuring customer satisfaction in a fast-paced environment. Ideal candidates will have proven customer service experience, strong communication skills, and the ability to manage multiple tasks effectively. The position offers a Monday to Friday schedule, competitive salary, and additional benefits including annual leave and pension contributions.