Office Coordinator

OMNI Group; Greater London; On-site; GBP 24,000 - GBP 30,000; Full time

Job summary

A leading facilities management company in Greater London is hiring an Office Coordinator to provide essential administrative support within the Housekeeping Department. The ideal candidate will possess excellent communication skills, proficiency in Microsoft Office, and previous experience in a busy hotel environment. This role demands effective multitasking and organizational skills, with opportunities for career progression and attractive company benefits. Up to 37.5 hours a week with flexible shifts.

Benefits

Two weekly payments

Up to 28 days paid holiday per year

Permanent contract of employment

Career progression and flexible learning courses

Retail discounts on various services and events

Qualifications

• Desirable to have previous Supervisor or Office Coordinator experience from a busy hotel housekeeping environment.
• Previous experience in dealing with administrative tasks.

Responsibilities

• Provides administrative support for the Housekeeping Department.
• Serves as a primary point of direct administrative contact with other departments.
• Gathers, enters and updates data to maintain departmental records.
• Prepares all check sheets, lists, reports for the day.
• Ensures all keys and radios are managed properly.
• Logs all maintenance issues as reported.

Skills

Excellent interpersonal and communication skills

Proficient in Microsoft Office packages (Word, Excel, Outlook)

Ability to work effectively under pressure

Excellent organisation skills

Knowledge of office management principles

Flexible with a willingness to learn

Job description

Immediate start following a successful interview

We\'re hiring an Office Coordinator to join our amazing team here at Omni Facilities Management

Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.

We are currently looking for enthusiastic and self-motivated candidates for the position of Office Coordinator to be responsible for ensuring that all team members are adequately trained in the department to the standard required.

Benefits from working with the company:

• Two weekly payments
• Up to 28 days paid holiday per year
• Permanent contract of employment
• Career progression on to our Management Programs & Flexible Learning Courses
• Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets
• Opportunity to work with great teams for an industry leader!

Shift Pattern:

Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)

MAIN DUTIES:

• Provides administrative support for the Housekeeping Department, to include managing the PMS, screening and handling telephone and radio communications and coordinating with all team members.
• Serves as a primary point of direct administrative contact and liaison with other departments.
• Gathers, enters and/or updates data to maintain departmental records and databases as appropriate; establishes and maintains files and records for the housekeeping office.
• Prepare all checks sheets, lists, reports etc. for the coming day.
• Ensure at commencement and finish of each shift that all keys are in the appropriate place and are signed for.
• Ensure all radios are charged and working and report faults as required.
• Note any guest requests and requirements (including VIP allocations) and ensure these are communicated to the relevant staff members and actioned.
• Log all maintenance issues as reported.
• Ensure that the number of departure rooms being returned as inspected is monitored throughout the shift and all pending rooms are returned as soon as possible.
• Ensure any handover is written in the Handover Book for the upcoming shift.
• Carry out any other reasonable tasks as required.

PREVIOUS REQUIRED EXPERIENCE:

• Desirable to have previous Supervisor or Office Coordinator experience from a busy hotel housekeeping environment.
• Previous experience in dealing with administrative tasks.

ESSENTIAL SKILLS:

• Excellent interpersonal and communication skills and the ability to work effectively with people at different levels.
• Excellent written and verbal communication skills
• Proficient in the use of Microsoft office packages including Word, Excel and Outlook
• Word processing and/or data entry skills
• Ability to work effectively under pressure
• Excellent organisation skills
• Knowledge of office management principles and procedures
• Flexible with a willingness to learn.