Room Attendant

OMNI Group; Greater London; On-site; GBP 18,000 - GBP 24,000; Full time

Job summary

A leading facilities management company is hiring a Housekeeping Associate for their operations in Greater London. The role involves cleaning hotel rooms, public areas, and ensuring sufficient linen supplies. Candidates should have previous hotel housekeeping experience, be organized, professional, and capable of working under pressure. The position offers flexible working hours up to 37.5 hours weekly, along with benefits such as generous holiday entitlement and career progression pathways.

Benefits

Up to 28 days paid holiday per year

Permanent contract of employment

Career progression opportunities

Company benefits including retail discounts

Qualifications

• Prior experience in housekeeping within a hotel is required.
• Willing to work in various shifts, depending on hotel needs.
• Ability to maintain cleanliness under time constraints.

Responsibilities

• Clean hotel rooms according to established standards.
• Ensure proper restocking of guest supplies.
• Perform general cleaning in public areas of the hotel.

Skills

Experience in a hotel housekeeping department

Ability to work under pressure

Strong organizational skills

Confident and professional personality

Job description

Overview

Immediate start following a successful interview

We're hiring a Housekeeping Associates to join our amazing team here at Omni Facilities Management

Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.

We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Associate who will be responsible for cleaning the hotel bedrooms, bathrooms and public areas, ensuring that sufficient linen is available for daily operations and might also be required to complete additional cleaning tasks in the Back of House.

Benefits

• Two weekly payments
• Up to 28 days paid holiday per year
• Permanent contract of employment
• Career progression on to our Management Programs & Flexible Learning Courses
• Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets
• Opportunity to work with great teams for an industry leader!

Shift Pattern

Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)

Desired profile

• Experienced in the Housekeeping Department in a hotel
• Willingness to work
• Ability to work under pressure with strong organizational skills
• Confident, professional, and welcoming personality

Duties

Room Attendant

• Clean hotel rooms to required standards and by required deadlines
• Complete regular cleaning routines (task of the day) as per training
• Change bed linen and towels and make beds
• High and low dusting and polishing furniture
• Clean bathrooms, including vanity, sink, bath/shower, tiles / glass, and walls
• Vacuum and mop floors
• Replace stock of guest supplies, such as shampoo, soap, and brochures
• Re-stock drinks in the mini bar
• Re-stock and clean equipment used

In your role as a Housekeeping Associate, you may also be required to perform other duties like:

Linen Porter

• Ensure the delivery of clean linen to designated areas in the hotel by specified deadlines
• Ensure the collection of soiled linen from designated areas in the hotel by specified deadlines
• Check all linen cupboards on a regular basis and ensure they are maintained in a tidy, organized manner and fully stocked
• Keep the service areas clean and tidy
• Wait for the linen delivery at the times specified by the hotel
• Bring all the dirty linen to the linen room, classify it, and count it
• Return damaged linen and ensuring it is accounted for by following the required procedure
• Pushing and pulling of linen trolleys throughout the hotel

Public Area Cleaner

• Clean designated public areas of the hotel to required standards and by required deadlines
• Complete regular cleaning routines (task of the day)
• Vacuum, mop floors, and clean windows
• Dust and polish furniture and re-stock and clean equipment used
• Replace stock of supplies, such as soap, toilet rolls, brochures etc.
• Re-stock and clean equipment used
• Attend and provide input at housekeeping meetings. Act on any special instructions and pass on relevant information
• Be responsible for all keys in your possession
• Report anything which may be considered a Health & Safety hazard.
• Perform related duties and special projects, which may be assigned by the Executive Housekeeper or Assistant Executive Housekeeper

Note: This description reflects the duties commonly associated with the role and may be amended to align with the hotel’s needs.