Senior Sales Consultant

Kao; Sheffield; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A renowned beauty company in Sheffield seeks a Senior Sales Consultant to oversee the sales floor at their Meadowhall Store. This full-time role involves leadership, team motivation, and delivering exceptional customer experiences. Candidates should have at least 2 years of retail experience in supervisory roles. The company offers competitive pay and benefits, including a staff discount, bonus scheme, and development opportunities. Join a team dedicated to a beautiful life for all and make a difference in the retail space.

Benefits

50% staff discount on products

22 days holiday + Bank Holidays

Quarterly bonus scheme

Free product allocation

Enhanced family leave

Company Pension Scheme

Qualifications

• Minimum of 2 years experience in retail, preferably in supervisory roles.
• Strong ability to influence and motivate the team.
• Flexibility in working arrangements to meet business needs.

Responsibilities

• Oversee the running of the sales floor and assist in achieving store targets.
• Provide training and coaching to the sales team.
• Deliver a personalized customer experience including consultations.

Skills

Retail experience

Team motivation

Communication skills

Personal grooming

Customer service

Job description

Overview

Kao is passionate about making a difference in people\'s lives with high quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.

Kao has been listed among the World\'s Most Ethical Companies for 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in acting with integrity, courageously driving innovation and treating each other with trust and respect.

The Opportunity

We are looking for an experienced Senior Sales Consultant to help lead the team at our Meadowhall Store on a full-time basis (30 hours) in Sheffield. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI targets. You will be an engaging communicator, with a flair for leadership, coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, provide detailed product knowledge to our customers and ensure our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. You will also assist the team with general store tasks, including stock management, cleaning and replenishment.

What we are looking for

The ideal candidate will have a minimum of 2 years experience in retail, with experience in a supervisory capacity. You will have excellent communication skills, the ability to influence and motivate a team to achieve store and personal KPI targets. A high standard of personal grooming, a passion for luxury, and a commitment to our brand values are required, with flexibility in working arrangements to suit business needs.

What we can offer you

• An hourly rate of £13.60
• A 50% staff discount on Molton Brown products
• 22 days holiday + Bank Holidays
• A day off for your birthday
• A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters
• Company Pension Scheme
• Learning and development opportunities within our business and across our brands

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/