Store Floor Leader & Guest Experience Coach

JD Sports Fashion Plc; Wigan; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading sports retailer seeks a Supervisor in Wigan to support the Junior Management team. The role focuses on providing exceptional customer service, achieving sales targets, and maintaining visual merchandising standards. Candidates should have experience in customer service and a passion for developing staff. This position offers opportunities for career progression in a dynamic retail environment.

Qualifications

• Customer service experience to handle complaints and inquiries effectively.
• Ability to exceed sales targets and monitor staff performance.
• Strong visual merchandising skills to maintain product presentation.

Responsibilities

• Deliver excellent customer service and address complaints.
• Drive and exceed sales targets while monitoring staff performance.
• Maintain high visual merchandising standards and ensure product cleanliness.
• Train and develop staff through induction and relevant training.

Job description

A leading sports retailer seeks a Supervisor in Wigan to support the Junior Management team. The role focuses on providing exceptional customer service, achieving sales targets, and maintaining visual merchandising standards. Candidates should have experience in customer service and a passion for developing staff. This position offers opportunities for career progression in a dynamic retail environment.