Room Attendant

WGC Limited; Newport; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading hotel services company in Wales is looking for a Room Attendant to support the housekeeping team. You will be responsible for cleaning guest rooms, replenishing supplies, and ensuring guest satisfaction. The position offers flexible hours, an annual training allowance of up to £10,000, and a variety of employee benefits including life insurance and a full pension scheme. Ideal candidates will have strong attention to detail and communication skills.

Benefits

Life Insurance

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Training budget of up to £10,000 per year

Qualifications

• No prior experience needed; training will be provided.
• Ability to work flexible hours and manage time effectively.
• Strong communication skills for guest interaction.

Responsibilities

• Clean guest rooms to meet hotel standards.
• Replenish linen and guest supplies as needed.
• Report maintenance faults and manage lost property.

Skills

Teamwork

Attention to detail

Time management

Job description

Overview

Ibis Budget Newport, 164 Malpas Road, Newport, NP20 5PP

Rate: £12.77 | Hours: Guaranteed Hours Each Week

Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

About WGC

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Responsibilities

• In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.
• Your role will include: Cleaning guest rooms to the hotel standard; Replenishing linen and guest supplies; Providing a great guest experience; Reporting any maintenance faults and deal with lost property; Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, Including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Equality and Inclusion

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

Apply

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Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215