Remote Client Engagement Data Analyst — KPIs & Dashboards

Methodfi; Remote; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading crypto company in the United Kingdom is seeking a CE Data Analyst to enhance their client engagement performance management platform. You will define key performance indicators, build impactful metrics, and collaborate closely with Data Engineering. Ideal candidates will have over 5 years of experience in designing performance metrics and advanced SQL skills. This is a fully remote position, offering a chance to impact the adoption of crypto globally.

Qualifications

• 5+ years of experience designing performance metrics.
• Advanced SQL proficiency.
• 3+ years experience managing data pipelines.
• Understanding of data integration practices.
• Basic Python knowledge for data tasks.
• Strong problem-solving abilities and attention to detail.
• Ability to communicate insights clearly.

Responsibilities

• Define KPIs to measure CE operations effectiveness.
• Create and maintain performance metrics in the Data Lake.
• Ensure accurate performance measurements reflecting team outcomes.
• Build impactful dashboards for the CE organization.
• Work with Data Engineering to integrate data.
• Identify data pipeline improvement opportunities.

Skills

Designing and managing performance metrics

SQL proficiency

Data pipeline management

Data integration practices

Basic Python knowledge

Cross-functional collaboration

Analytical problem-solving

Data storytelling

Effective communication

Continuous learning

Curiosity about crypto

Tools

Tableau

Power BI

SQL

Zendesk

Playvox

Workday

Job description

A leading crypto company in the United Kingdom is seeking a CE Data Analyst to enhance their client engagement performance management platform. You will define key performance indicators, build impactful metrics, and collaborate closely with Data Engineering. Ideal candidates will have over 5 years of experience in designing performance metrics and advanced SQL skills. This is a fully remote position, offering a chance to impact the adoption of crypto globally.