Waiter and Waitress

Rocco Forte Hotels Limited; City of Edinburgh; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A prestigious hospitality brand in Edinburgh is looking for enthusiastic individuals to join their team. Candidates should demonstrate team spirit, trustworthiness, and pride in resolving guest issues. The organization offers growth and development opportunities, along with various perks including discounted hotel rates and learning programs. This position promises a rewarding career within a family-like culture dedicated to excellence.

Benefits

Discounted rates across our collection of iconic hotels

Discounted food & beverage experiences

Discounted spa treatment and products

Extensive learning and development opportunities

Meals on duty

Laundry of uniforms

Social activities and events

Recognition & reward programs

Annual awards

Employee Assistance Programme

Cycle to Work

Qualifications

• Passionate about celebrating the individuality of our hotels and guests.
• Ability to work collaboratively across departments.
• Pride in delivering exceptional service.

Responsibilities

• Cooperate well with colleagues in own team and across departments.
• Deliver discreet, understated, and timely service.
• Take ownership of performing the job well in line with departmental standards.

Skills

Team spirit

Trustworthiness

Problem resolution

Enthusiasm for learning

Job description

Our hotel

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.

Your key responsibilities

Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

As a valued part of the Forte family, you will:

• Cooperate well with colleagues in own team and across departments
• Tailor your approach so that high quality results are achieved
• Deliver discreet, understated and timely service, going that extra mile
• Be knowledgeable of the hotel, our facilities and local area
• Take ownership of performing the job well in line with the departmental standards

Who are we looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

• Team spirit and trustworthiness
• Pride to resolve guest and workplace issues
• Enthusiasm for learning

Why work with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels
• Discounted food & beverage experiences
• Discounted spa treatment and products
• Extensive learning and development opportunities
• Meals on duty, laundry of uniforms
• Social activities and events
• Recognition & reward programs
• Annual awards
• Employee Assistance Programme
• Cycle to Work

Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.