Shopfloor Assistant

Selco; Rochester; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading builders' merchant company in Rochester is seeking a customer service team member to join its dynamic team. The role offers 18 hours per week, focusing on providing excellent customer service, using specialist equipment, and engaging in manual handling. The company prides itself on its supportive work environment and offers a range of benefits, including colleague discounts, a holiday buy scheme, and enhanced family leave pay. We are committed to inclusivity and safety in the workplace.

Benefits

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Career Development Opportunities

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Qualifications

• Excellent customer service skills.
• Ability to use specialist equipment like sawmill and forklifts.
• Physically capable of manual handling tasks.

Responsibilities

• Provide excellent customer service at all times.
• Use equipment like sawmills and paint mixers.
• Merchandising stock and replenishing shelves.

Job description

What You’ll Be Doing

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Using specialist equipment such as the sawmill, paint mixers and forklifts
• We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
• Merchandising stock displays and replenishing shelves across the store
• The contracted hours for this role are 18 hours per week, working 3 days out of 7.

Rewards & Benefits

At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here’s what you’ll enjoy when you join our team:

Work-Life Balance & Extras

• Colleague Discount– Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
• Holiday Buy Scheme– Purchase extra holiday and spread the cost over 12 months.
• Paid Volunteer Leave– Take time off to give back to a cause close to your heart.
• Enhanced Family Leave Pay– Extra support for maternity, paternity, adoption, and fertility treatments.
• Free Breakfast– Start your day right with access to our in-store and office pantries.
• Apprenticeships & Career Development– Learn, grow, and take your career to the next level.
• Refer a Friend Bonus– Know someone great? Earn a bonus when they join our team!

Financial Benefits

• Enhanced Pension Scheme– We match every 1% above the statutory 5% that you contribute.
• EarlyPay– Access your earned wages before payday when you need them.
• Profit-Based Bonus Scheme– We work hard and celebrate success with quarterly and yearly bonuses.
• ShareSave Scheme– Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
• Retail & Leisure Discounts– Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!

Health & Wellbeing

• Health Cash Plan– We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
• Employee Assistance Programme– Free and confidential support, including counselling, financial guidance, and legal advice.
• Life Assurance– Protection for your loved ones should the unexpected happen.
• Gym Discounts– Save up to 25% at hundreds of health clubs nationwide.
• Cycle to Work Scheme– Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!

About Us

Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do!

We’re a well-established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package.

We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.