Clinical Operations & Product Support Specialist

Resonantclinical; Chorley; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading life sciences company in Chorley is seeking a Clinical Operations Support Associate to coordinate mid-study calibrations for medical devices. You will handle customer queries, lead documentation distribution, and engage in technical discussions to support our diverse product range. This role requires excellent communication and teamwork skills in a fast-paced, customer-focused environment. Join us in our mission to advance science through quality services.

Qualifications

• Experience in a team-oriented and customer-focused environment.
• Ability to respond to customer queries accurately.
• Experience documenting and resolving service cases.

Responsibilities

• Coordinate and manage mid-study calibrations.
• Respond to customer queries regarding products and services.
• Lead document distribution and share service documentation.

Skills

Excellent communication

Customer focus

Team collaboration

Job description

A leading life sciences company in Chorley is seeking a Clinical Operations Support Associate to coordinate mid-study calibrations for medical devices. You will handle customer queries, lead documentation distribution, and engage in technical discussions to support our diverse product range. This role requires excellent communication and teamwork skills in a fast-paced, customer-focused environment. Join us in our mission to advance science through quality services.