Payments Product Manager Vice President

Crown Agents Bank Ltd.; Greater London; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading UK bank is seeking a VP Payments Product Manager to oversee the development of its payments product offering. This role involves managing end-to-end product launches, prioritizing features based on strategy, and collaborating with internal teams and clients. The ideal candidate will have over 5 years of product management experience, particularly in digital payments, along with strong communication and strategic thinking skills. There are opportunities for hybrid working and a range of benefits, including a competitive pension plan and private medical insurance.

Benefits

Contributory personal pension plan

Life Assurance

Private Medical Insurance

Discretionary Bonus

Competitive Annual Leave

Volunteering Days

Benefit Hub

Qualifications

• 5+ years product management experience in complex products.
• Experience with digital and cross-border payments.
• Strong written and spoken communication skills.

Responsibilities

• Define product priorities based on client needs.
• Drive collaboration between internal teams.
• Oversee delivery of new payments capabilities.

Skills

Product management experience

Digital payments experience

Stakeholder management

Strategic thinking

Communication skills

Data analysis

Education

Bachelor's Degree or Equivalent Level

Job description

Crown Agents Bank is a vastly growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to those who need it. Emerging markets payments are usually challenging, expensive, unreliable and opaque. Our solutions help fix these pain points. Ultimately, we connect traditionally hard‑to‑reach regions to global financial infrastructure, giving access to the best prices and the fastest, most reliable settlement.

FX and cross‑border payments are often complex and expensive, especially when operating in emerging markets. Crown Agents Bank (CAB) wraps its deep and trusted relationships and strength of network around innovative digital capabilities, and cross‑border transaction banking solutions to enable fintech, corporates, governments, development organisations and banks to move money to, from, and across often hard‑to‑reach markets.

Job Description

As a VP Payments Product Manager you will play a prominent role in the development and commercialisation of CAB’s Payments offering. You will be a key owner of the payments product offering, leading the end-to-end development and launch of major new products, features and solutions whilst ensuring the ongoing support and smooth operation of our existing cross-border payments and FX solutions.

As a senior member of the team, you will be expected to contribute to the product strategy and develop effective roadmaps for the CAB Payments proposition covering payment instruction channels (API, UI, host‑to‑host and SWIFT), payment processing, payments rails, and relevant servicing functionalities. You will manage feature prioritisation based on CAB payments strategy and commercial objectives, be responsible for day to day deliverables and ensure that requirements meet client and CAB needs.

You will work closely with clients and stakeholders across the bank (incl. Sales, Operations, Risk, Legal and Tech) and will be expected to present to and communicate effectively with a range of internal and external, and junior and senior audiences. You will support the payments product and wider team in technical and non‑technical matters, leveraging your experience in product management and expertise in payments.

This is a multi-faceted, senior hands‑on role that requires domain expertise, financial and commercial acumen and execution capability. You will be a self‑starter with precise attention to detail.

Role Responsibilities include:

• Understand client needs and define product priorities
• Understand current and future client needs, and competitor propositions, to define product requirements for CAB’s end to end payments product offering
• Drive communication and collaboration between teams
• Definition of payments product requirements
• Oversee iterative delivery of new payments capabilities
• Support smooth introduction and ongoing success of payments capabilities
• Leadership and team management

Qualifications

• 5+ years product management experience – building, owning, growing and enhancing complex products and capabilities
• Have digital payments and ideally cross‑border payments experience
• Excellent internal and external stakeholder management
• Strong written and spoken communication skills
• Good strategic thinking, commercial acumen, and product intuition
• Experience working with both cutting edge and legacy technology systems
• Comfortable working in a regulated environment and able to work cross‑functionally to launch new products & features
• Ability to critically analyse quantitative data and use it to inform decision making
• Bachelor's Degree or Equivalent Level

Even if you don’t think you meet each and every requirement but feel that you would be a good fit for this role, we would be keen to meet you.

Additional Information

• Hybrid working
• Contributory personal pension plan: Minimum: Employee 2% and Employer 7%. Employer matches contributions in 1% increments to a maximum of: Employee 5% and Employer 10%
• Life Assurance – 4 times annual salary
• Group Income Protection
• Private Medical Insurance – this may include cover for partner and or children at company cost. Cover includes Optical, Dental and Audiology
• Discretionary Bonus
• Competitive Annual Leave
• 2 Volunteering Days
• Benefit Hub