Retail Sales Assistant

Machine Mart; Grimsby; On-site; GBP 18,000 - GBP 24,000; Part time

Job summary

A retail company in Grimsby is looking for dedicated staff to join their team. You will provide exceptional customer support and sell technical products, ensuring that all customers understand the ranges on offer. Strong customer service experience and knowledge of technical products are essential. This role offers great staff discounts and training opportunities. You will be required to work up to 27 hours a week with additional hours available as needed.

Benefits

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Employee Assistance Programme

Role specific training and development

Paid Breaks

Free Tea & Coffee

Qualifications

• Previous experience in selling technical products to customers.
• Experience in a retail customer service oriented environment.
• Practical experience or knowledge of product range.

Responsibilities

• Join a small team of staff to deliver great customer experience.
• Explain technical equipment in an understandable manner.
• Achieve challenging sales targets.

Skills

Selling technical products

Customer service experience

Dealing with customers

Product knowledge

Accuracy and numeracy skills

Basic computer literacy

Self-motivated

Can-do attitude

Job description

What you’ll be doing

• You’ll be joining a small team of between 4 – 6 members of staff
• You’ll be committed to delivering a great customer experience
• You'll be working up to 27 hours per week
• Any extra time worked beyond your contracted hours is paid or can be taken as time off in lieu
• You’ll be explaining technical equipment in an understandable manner
• You’ll be committed to offering honest advice and building a rapport with customers
• You’ll ensure that you exceed our customers’ expectations and reassure them when they\'re bewildered by choice
• You’ll be working hard as part of the team in achieving challenging sales targets

What you’ll need - skills and experience

• You’ll have previous experience in selling technical products to customers
• You’ll have experience in a retail customer service orientated environment
• You’ll have previous experience in dealing with customers
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll possess strong accuracy and numeracy skills
• You’ll possess basic computer literacy
• You’ll be self motivated and have a can-do attitude

What you’ll get in return for your commitment

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Employee Assistance Programme
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee