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Menswear Client Concierge & Style Advisor

Selfridges

Greater London

On-site

GBP 80,000 - GBP 100,000

Full time

Today
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Job summary

A leading luxury department store in Greater London seeks a Client Consultant for Menswear. This role involves creating memorable experiences by connecting with clients and providing personalized service. Responsibilities include managing client relationships, enhancing sales through excellent product knowledge, and engaging with store events. Ideal candidates will be communicative, sales-oriented, and flexible in their roles, exhibiting strong customer service skills. Competitive pay of £14.22/hr with a permanent contract.

Qualifications

  • Great communicator capable of personalizing client interactions.
  • Sales and service expert with a focus on customer experience.
  • Well informed regarding store events and product offerings.
  • Ability to connect with clients and build relationships across divisions.
  • Curious and proactive in expanding product knowledge.

Responsibilities

  • Identify and connect with potential clients to assess their needs.
  • Create a memorable customer experience through engagement.
  • Build and nurture a client base to enhance long-term relationships.
  • Manage customer feedback to improve service and sales standards.
  • Stay updated on trends and product knowledge relevant to clients.

Skills

Communication skills
Sales expertise
Product knowledge
Relationship building
Tech savvy
Job description
A leading luxury department store in Greater London seeks a Client Consultant for Menswear. This role involves creating memorable experiences by connecting with clients and providing personalized service. Responsibilities include managing client relationships, enhancing sales through excellent product knowledge, and engaging with store events. Ideal candidates will be communicative, sales-oriented, and flexible in their roles, exhibiting strong customer service skills. Competitive pay of £14.22/hr with a permanent contract.
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