EDD Manager Compliance

Coinbase; Greater London; Hybrid; GBP 101,000; Full time

Job summary

A leading cryptocurrency company in Greater London is seeking an EDD Manager in Compliance Operations. In this pivotal role, you will combat money laundering as you scale operations and manage KYC compliance analysts. The ideal candidate has over 10 years of KYC/AML experience and capabilities in leading large teams across various jurisdictions. This position offers a competitive salary of £101,000 and requires in-person participation throughout the year, aligning with the company's collaborative culture.

Benefits

Bonus eligibility

Equity eligibility

Medical, dental, and vision benefits

Qualifications

• 10+ years of proven KYC/AML experience in financial services or technology organizations.
• Experience leading large teams (100+) across multiple countries.
• Hands-on involvement in developing metrics and reporting.

Responsibilities

• Execute strategic vision for Compliance by scaling operational performance.
• Partner with Compliance and operational support partners to improve productivity.
• Drive vendor business reviews to enhance customer focus.

Skills

KYC/AML experience

Leadership

Financial regulations knowledge

Data-driven decision making

Team development

Education

BA/BS in business, finance, or related fields

Tools

PowerPoint

Google Slides

Excel

Google Sheets

Job description

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging on‑chain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate: someone passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. You’ll be eager to leave a mark on the world, relish the pressure and privilege of working with high‑caliber colleagues, and actively seek feedback to keep leveling up. You will run toward, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone, but if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote‑first, we are not remote‑only. In‑person participation is required throughout the year. Team and company‑wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

Job Overview

As the EDD Manager, Compliance Operations, London COE at Coinbase, you’ll lead the charge in combating money laundering and ensuring that we meet our mission to make cryptocurrency accessible to everyone. You’ll drive our Enhanced Due Diligence (EDD) operations, manage our European site KYC compliance analysts who support multiple jurisdictions, and with hundreds of analysts worldwide, ensure teams perform their work to the highest quality standards and in full compliance with regulatory obligations.

In this critical role, you’ll take charge of scaling our London site, hiring top talent, ensuring effective training and ramp, monitoring key KRIs, and using that data to identify trends and areas for improvement. You will work closely with your team and cross‑functional partners to develop and implement effective solutions that help us meet our goals in a meaningful way.

What you’ll be doing

• Execute the strategic vision for Compliance by scaling operational performance, including operational OKRs, KPIs, and initiatives.
• Partner with Compliance, Legal, Program Management, and other operational support partners (e.g., Workforce Management, Vendor Management, Analytics, Quality Assurance) to create and scale mechanisms that manage productivity, improve quality, and contribute to best‑in‑class compliance operations.
• Develop standard work, collect feedback, and drive upstream improvements to user guides, procedures, and policy.
• Utilize an in‑depth understanding of metrics, reporting, capacity planning, and financials to make informed data‑driven decisions.
• Drive weekly, monthly, and quarterly vendor business reviews to instill customer focus and an operational excellence culture across all tiers of support.
• Thoughtfully delegate tactical responsibilities and set performance expectations across the organization.
• Hire, lead, and develop a diverse, high‑performing team, investing in career growth.

What we look for in you

• Motivated by Coinbase’s mission.
• 10+ years of proven KYC/AML experience in financial services or technology organizations, leading large teams (100+) across multiple countries and regions.
• Working knowledge of laws, regulations, and risk‑management practices for financial services.
• Hands‑on involvement in developing and producing metrics and reporting.
• Proficient in PowerPoint/Google Slides and Excel/Google Sheets. BA/BS degree in business, finance, or related fields.

Nice to haves

• Advanced degree in business, finance, or related fields.
• Experience with and/or keen interest in cryptocurrency.
• Experience working across multiple AML systems and programs simultaneously (e.g., KYC/EDD, TMS, AML, and Sanctions).
• Experience with or previous exposure to financial services regulators.
• Professional certifications (e.g., CRCM, CAMS, CIA, CISA, CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud.

Job Details

Job #: P71036

Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Full‑time offers from Coinbase also include bonus eligibility, equity eligibility, and benefits (including medical, dental, and vision).

Base salary range: £101,000 GBP – £101,000 GBP. Total compensation also includes equity and bonus eligibility and benefits.

Please note that each candidate may submit a maximum of four applications within any 30‑day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase’s roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E‑Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at [e-mail] to let us know the nature of your request and your contact information.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage your data in the application process. Our full notice outlining how data will be processed is available here.

AI Disclosure

For select roles, Coinbase is piloting an AI tool to conduct initial screening interviews. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact [e-mail].