Master Technician

Renault Retail Group; England; On-site; GBP 48,000 - GBP 53,000; Full time

Job summary

A leading automotive company in England is seeking an experienced Master Technician to join their expanding team in Hayes. The role offers a competitive salary of £48,000 per annum with an 'uncapped bonus' scheme, potentially raising total earnings to £53,000. Responsibilities include servicing and diagnosing vehicles to high standards and maintaining excellent customer service. The company also offers a comprehensive benefits package, including holidays, pension, and further career development opportunities.

Benefits

25 days holiday plus bank holidays

Pension with life assurance

Branded workwear and PPE

Discounts on vehicles, parts and services

Cycle-to-Work scheme

Discounted gym membership

Qualifications

• City & Guilds or NVQ level III Motor Vehicle Maintenance and Repair certifications required.
• Master Technician accreditation from any brand or manufacturer.
• Full UK Driver's license for both manual and automatic vehicles.

Responsibilities

• Perform servicing, diagnosis, and complex vehicle repairs.
• Communicate effectively with Service Advisors and Workshop Control.
• Interact with customers and provide technical expertise.
• Maintain updated technical knowledge of the product portfolio.
• Deliver excellent customer service to foster loyalty and referrals.

Job description

Overview

Master Technician
Hayes, UB3
Mon – Fri 8:30am to 5:30pm
£48,000 pa + uncapped bonus, OTE £53,000 pa

Renault Retail Group – Hayes

Renault Retail Group—100% manufacturer owned—is expanding our Hayes facility, and we’re looking for an experienced Master Technician to join our growing team.

This is a rare chance to work in a modern, fully refurbished, state of the art workshop with the latest Renault diagnostic technology, excellent manufacturer support, and a stable, respected dealer group.

If you’re a skilled and experienced Master technician from any brand who wants to work with the best tools, in the best environment, with one of the best benefit packages in the sector—this is your opportunity.

Responsibilities

• Carrying out servicing, diagnosis and complex repair of vehicles to the highest standards. You will also be
• Communicating with the Service Advisors and Workshop Control
• Speaking with customers on occasion to provide expert knowledge and technical opinion.
• Maintaining thorough and up-to-date technical knowledge of our product portfolio
• Maintaining the highest levels of customer service to encourage customer loyalty and referrals

Qualifications

Candidates should have a City & Guilds or NVQ level III Motor Vehicle Maintenance and Repair qualifications, Master Technician accreditation (any brand / manufacturer) and be fully equipped with own tools & protective footwear and hold a full and valid UK Driver’s license (manual and automatic) in order to carry out diagnostic test drives.

We will prioritise candidates with previous Technical Expert / Co-Tech experience with Renault, Nissan or Dacia although we are able to provide dedicated fast-track courses for a Master or Gold-level Technician moving brands.

Hours

Hours: Monday to Friday, 8:30am–5:30pm (30-minute lunch).

Our workshop is currently closed on Saturdays, but if reopened: 1-in-3 Saturdays 8:30am–12:30pm, paid at time and a half.

Compensation & Benefits

In return we offer a basic salary of £48,000 per annum.

An uncapped monthly efficiency bonus scheme is place that which adds circa £2,000-£5,000 pa on top of your basic salary. We also have a strongly subsidised car option for our Technician staff after 3 months’ service (loan car scheme).

Our benefits package includes 25 days’ holiday plus Bank Holidays, pension with life assurance, a share incentive scheme, and access to manufacturer/brand training with strong opportunities for career progression.

You’ll receive branded workwear and PPE for this position, along with a range of employee-friendly benefits such as Holiday Buy/Sell, Enhanced Maternity and Paternity policies, discounts on vehicles, parts and services, Cycle‑to‑Work, and discounted gym membership.

How to Apply

HOW TO APPLY:

Hit "Apply" and follow the instructions provided by our Recruitment platform, which will include a request to upload your CV.

Raja Mallik from the Recruitment Team will contact shortlisted candidates.

No Agencies please.