Sales & Service Executive

SYNETIQ Ltd; Winsford; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading automotive parts company in Winsford is seeking a customer service representative to handle inbound inquiries and provide sales quotations. The ideal candidate will have excellent sales abilities and experience in customer service, with knowledge of automotive parts being advantageous. This position offers ongoing training, a competitive salary, and various employee perks. The working hours are Monday to Friday, 08:30 am – 5:00 pm with 28 days of holidays including Bank Holidays.

Benefits

Ongoing training and professional development

Uniform and PPE provided

Free onsite parking

Discounted Car parts and non-auction vehicles

Employee discount on Vodaphone

Paid day to volunteer for a charity of your choice

Pension plan with 3.5% employer contribution

28 days holiday including Bank Holidays

Qualifications

• Strong customer service skills and prior knowledge of the sales process.
• Previous experience in sales or customer service preferred.
• Knowledge of automotive parts would be advantageous.

Responsibilities

• Handle inbound parts requests and provide sales quotations.
• Identify suitable parts from the in-house database.
• Engage with other departments to ensure timely delivery.
• Ensure customer invoicing is carried out promptly.

Skills

Excellent sales ability

Customer service oriented

Ability to multitask and prioritise

Proficiency with computer systems and webchat platforms

Previous experience in sales or customer service

Knowledge of automotive parts

Job description

Overview

Our team at Winsford is seeking a candidate with excellent customer service skills and prior knowledge of the sales process to handle inbound parts requests, provide sales quotations on our bespoke platform, and maintain exceptional service levels.

Responsibilities include identifying suitable parts from our in-house database, quoting and selling parts into the B2B market via our online portal, responding to customer inquiries in a professional manner, and resolving any issues that may arise.

Key Areas of The Role

• To answer/respond to incoming messages on the parts portal
• Provide good customer satisfaction in relation to all customer matters
• Engage with other departments to ensure parts arrive to the customer within the agreed SLA’s
• To ensure that all customer invoicing is carried out in a timely manner

Skills

• Excellent sales ability
• Customer service oriented
• Ability to multitask and prioritise
• Proficiency with computer systems and webchat platforms
• Previous experience in sales or customer service preferred
• Knowledge of automotive parts would be advantageous

What we offer

• Ongoing training and professional development
• Uniform and PPE provided
• Free onsite parking
• Discounted Car parts and non-auction vehicles
• Employee discount on Vodaphone
• Paid day to volunteer for a charity of your choice
• Day shift, Monday to Friday 08.30am – 5pm
• Competitive basic salary
• 28 days holiday including Bank Holidays
• Pension plan with 3.5% employer contribution

This role is subject to a satisfactory DBS, Finance, Right to work and reference checks.

About LKQ SYNETIQ

Formed in 2025, LKQ SYNETIQ is a joint venture between LKQ Europe and SYNETIQ Ltd and represents a significant investment in building a sustainable circular economy for automotive parts.

Combining SYNETIQ’s dismantling and remanufacturing expertise with LKQ’s unrivalled distribution network, logistics infrastructure and automotive aftermarket customer base, the vision for LKQ SYNETIQ is to transform the availability and accessibility of recycled parts across Europe.

By unifying new, recycled and remanufactured parts under one catalogue, LKQ SYNETIQ is set to provide a game-changing solution for repairers seeking affordable, sustainable repair options while remaining compliant with rapidly evolving EU environmental regulations.

We reserve the right to close this this vacancy early once a suitable candidate has been found, so please submit your application as soon as possible.