Underwriting Assistant

Benefact group; Manchester; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A charitable financial services group in Manchester seeks an Underwriting Assistant to provide administrative and operational support to underwriters. In this role, you will process policies, manage data accurately, and maintain high service standards. The ideal candidate will have strong communication skills and a commitment to team success. The company offers competitive salary, hybrid working, and various health benefits, making it an appealing workplace for career growth and a positive culture.

Benefits

Competitive salary

Hybrid working

Group Personal Pension

Annual bonus scheme

25 days annual leave

Health and wellbeing benefits

£200 annual personal grant to charity

Volunteering day

Employee Assistance Programme

Study support for qualifications

Access to virtual GP

Enhanced maternity and paternity pay

Qualifications

• Ability to deliver objectives and meet targets.
• Competency in accurate information management.
• Excellent communication and teamwork skills.

Responsibilities

• Provide administrative support to underwriters.
• Input data accurately, ensuring quality standards.
• Process midterm adjustments and renewals.

Skills

Planning and prioritization

Data management

IT and data skills

Communication skills

Customer service

Understanding of regulations

Tools

Microsoft Office Suite

Job description

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Manchester

Job Ref: 204665

About the role

Benefact Group are looking for an Underwriting Assistant to join the Methodist Insurance team in our Manchester office.

As an Underwriting Assistant you will be providing administrative and operational support to underwriters, ensuring accurate documentation and timely processing of policies.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you\'ll be doing:

• Planning, prioritising and managing own work to deliver agreed objectives in line with SLAs

• Inputting data accurately and efficiently, recognising and rectifying where quality standards have been missed.

• Processing/underwriting midterm adjustments and renewals for existing business

• Building effective internal relationships to deliver exceptional customer service and support Ecclesiastical’s right first-time approach

• Acting on audit results and agreed actions plans to improve own performance and enhance the effectiveness of the team

• Understanding and operating within regulatory framework and identify and escalate any risks to the business in line with company policy

• Producing timetabled and ad-hoc MI for the team and wider business

What you\'ll need to have

• The ability to plan, prioritise and manage own work to deliver agreed objectives and meet targets

• Understand, manage, and use information with accuracy.

• Competent IT and data skills [including Microsoft suite]

• Effective and appropriate communication skills

• Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team.

• Understanding of all relevant regulations to deliver good customer outcomes.

• Understanding of data protection and importance of confidentiality.

What makes you stand out

• Industry knowledge would be an advantag e.

• Pro-active with desire to continuously improve.

• Cert CII or commitment to achieve within an agreed timescale.

What we offer

• A competitive salary - let\'s discuss it

• Hybrid working

• Group Personal Pension - up to 12% employer contribution

• Generous annual bonus scheme: on-target bonus between 6% and 24%

• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme

• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance

• £200 annual personal grant to a charity of your choice

• Encouraged to take at least one volunteering day per year

• Employee Assistance Programme

• Full study support to gain professional qualifications

• Access to virtual GP

• Enhanced maternity and paternity pay

About us

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26