Digital Strategy Associate: CX & Growth

Brandwidth; Greater London; Hybrid; GBP 40,000 - GBP 50,000; Full time

Job summary

A digital customer experience agency is seeking an Associate Digital Strategist to join their growing UK team. The role entails analyzing user data to improve client platforms and delivering exceptional customer experiences across diverse digital channels. Candidates should have a passion for digital marketing, project management skills, and the ability to use customer data to inform strategies. The position offers unlimited holiday, hybrid working, and various employee benefits, aiming to foster an inclusive workplace culture.

Benefits

Unlimited Holiday

Flexible, hybrid working

Matched contribution Pension Plan

Private Medical Insurance

Life Assurance

Enhanced Maternity & Paternity

Season Ticket Loans

Perks Programme

Qualifications

• Passion for digital marketing, with practical experience.
• Experience using customer data to inform strategies.
• Understanding of how social media supports different objectives.

Responsibilities

• Analyze and interpret user data to advise on content improvements.
• Help deliver market-leading customer experiences across digital channels.
• Contribute to presentations discussing digital strategy and insights.

Skills

Digital marketing passion

User data analysis

Interpersonal proficiency

Organisational skills

Customer journey optimization

Project management skills

Job description

A digital customer experience agency is seeking an Associate Digital Strategist to join their growing UK team. The role entails analyzing user data to improve client platforms and delivering exceptional customer experiences across diverse digital channels. Candidates should have a passion for digital marketing, project management skills, and the ability to use customer data to inform strategies. The position offers unlimited holiday, hybrid working, and various employee benefits, aiming to foster an inclusive workplace culture.