Customer-Focused Operations Assistant (Flexible Hours)

Better; Bedford; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading leisure organization in Bedford is looking for a flexible General Assistant to join their team at John Bunyan Sports and Fitness. The role involves key operational services such as maintaining cleanliness and customer safety, providing excellent service, and supporting event activities. Ideal candidates will have a First Aid certification and excel in customer interaction. The position offers a range of benefits, including flexible contracts and opportunities for career development in the leisure sector.

Benefits

Discounted gym membership

Learning & development opportunities

Good pension schemes

Industry leading rates of pay

Career pathways for development

Qualifications

• Customer service experience in a leisure environment is preferred.
• Must be calm under pressure and responsible.
• Ability to maintain cleanliness and safety in the facility.

Responsibilities

• Provide excellent customer service at the centre.
• Prepare areas and equipment for activities.
• Monitor and maintain equipment for safety.
• Supervise customers to ensure security and cleanliness.
• Promote the facility positively to retain and attract users.

Skills

Customer service focus

Team player

Knowledge of health and safety

Flexibility

Education

First Aid at Work certificate

Job description

A leading leisure organization in Bedford is looking for a flexible General Assistant to join their team at John Bunyan Sports and Fitness. The role involves key operational services such as maintaining cleanliness and customer safety, providing excellent service, and supporting event activities. Ideal candidates will have a First Aid certification and excel in customer interaction. The position offers a range of benefits, including flexible contracts and opportunities for career development in the leisure sector.