Events IT Technician

Manchester Central; Manchester; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

An event venue in Manchester is seeking a professional to manage IT services including WiFi and telephony. Key responsibilities include supporting event clients, monitoring IT infrastructure, and ensuring reliable delivery of services. The ideal candidate possesses strong troubleshooting skills, a solid understanding of networking and audio-visual systems, and is committed to delivering high-quality customer experiences. This is a full-time permanent role with a focus on effective IT operations.

Qualifications

• Ability to troubleshoot complex technical issues in a fast-paced environment.
• Detailed understanding of computer networking technologies.
• Good understanding of audio-visual delivery systems.
• Strong understanding of events industry and technical operations.

Responsibilities

• Implement, support, and maintain event IT services including WiFi and telephony.
• Provide professional, timely technical support to event clients.
• Monitor IT infrastructure for reliable event delivery.
• Conduct daily checks on building IT systems.

Skills

Troubleshooting complex technical issues

Understanding of computer networking technologies

Understanding of audio-visual delivery systems

Knowledge of events industry and operations

Job description

Overview

Reporting directly to the Head of IT, this role is working on a full time, permanent basis.

Responsibilities

Your duties and responsibilities will include but are not limited to:

Implementing, supporting and maintaining event IT services including WiFi, hardwired Internet, telephony and digital signage content

• Providing professional, timely technical support to event clients and internal teams
• Testing, maintaining and monitoring Events IT infrastructure to ensure reliable event delivery

Daily checks on the buildings IT systems including visual checks of Digital Signage so that they work at optimum efficiency as well as monitor FOH areas from an IT point of view.

Qualifications

• The ability to troubleshoot complex technical issues in a fast-paced environment
• A detailed understanding of computer networking technologies
• A good understanding of audio-visual delivery systems
• A strong understanding of the events industry and technical operations such as IT and AV delivery

You must be

• Highly organised with strong attention to detail and documentation
• Confident working with suppliers, stakeholders and venue-wide teams
• Committed to delivering a high-quality, reliable customer experience

Notes: Allowed file types: jpg, jpeg, png, pdf, doc, docx, ppt, pptx, zip.