Technical Sales Specialist

NEP Group; Milton Keynes; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading global media services provider is seeking a Technical Sales Specialist located in Milton Keynes. The role involves acting as the technical authority during the sales process, designing broadcast and media solutions, and engaging directly with customers. Candidates should have strong technical credibility, excellent communication skills, and experience in broadcast technology and customer environments. Opportunities for career progression and training in advanced media technologies are available.

Benefits

Opportunity to work at the forefront of media technology

Collaborative working culture

Clear pathways for career progression

Qualifications

• 3–6 years' experience in technical sales, solutions, or pre-sales role.
• Familiarity with technologies like JPEG 2000, H.264, and HEVC.
• Proven ability to design solutions across various workflows.

Responsibilities

• Act as the primary technical interface for customers during pre-sales.
• Design end-to-end broadcast and media solutions.
• Support solution-led sales of NEP Connect services.

Skills

Strong technical credibility

Clear communication skills

Problem-solving ability

Collaboration skills

Experience in customer-facing environments

Education

Relevant technical qualifications or equivalent practical experience

Tools

Broadcast technology

IP-based broadcast systems

Cloud platforms

Job description

Our NEP Values guide and shape how we operate, reflecting what inspires us and reflects who we are as a company today— and who we aspire to be. We rely on every member of our team to live these Values so that, together, we can bring our clients' content, productions, tours and events to life.

Join our team and help connect the world

To see how each of our employees worldwide contribute to our success, click on any of the categories below. You can also visit our current openings to see what positions we are hiring for across our businesses and around the world. We’re looking for talented individuals who are passionate about bringing creative visions and great content to life. If you’re one of them, we encourage you to apply to NEP today.

Work for A Global Company

NEP is the industry leader around the world, with regional operations in 25 countries and over 100 locations. Working for NEP offers a window into broadcast, live events and virtual productions happening in every corner of the globe, with exciting opportunities and room to grow.

support the world's biggest events

We support some of the most-watched, most-anticipated events around the globe:

• Super Bowl, World Cup, Olympic Games
• The Voice, Eurovision Song Contest, American Idol

Our unmatched history, knowledge, reliability, and expertise shape the exceptional outcomes we deliver. When we say we will do something, we do it. Our clients depend on our professionalism and skills to create moments that audiences will remember, and the world will talk about.

Where do you fit?

Explore the different roles on our team and find the perfect fit for your career.

We bring passionate people together to make amazing things happen. We strive to be industry leaders, dedicated to our clients’ success, by creating a great place to work. We combine our core values to create an atmosphere that inspires learning and growth and when you learn from an NEP employee you are learning from the best.

Explore exciting careers at NEP Group, where we cultivate innovation, nurture talent, and elevate broadcasting experiences around the globe.

NEP Connect is a key part of the globally renowned NEP Group. We are leaders in delivering critical connectivity services, broadcasting live content across the world through our cutting-edge satellite and Anylive® fibre infrastructure. Every day, we help bring 250 hours of live content to millions of viewers, supporting clients that include global brand names and broadcasters like the BBC, Channel 4, Five, ITV, Sky Sports, to deliver experiential live events and social network streaming to audiences in multiple territories.

With over 4,000 employees across 65 countries, NEP is dedicated to providing superior service and fostering lasting relationships within the broadcast and live events industry.

Role Overview

The Technical Sales Specialist plays a key customer-facing role within NEP Connect, acting as the technical authority during the sales and pre-sales process. The role holder is responsible for understanding customer requirements, designing end-to-end broadcast and media solutions, including contribution, production and distribution working closely with NEP Connect and wider NEP Group technical teams to develop robust, scalable, and operationally deliverable solutions.

This role bridges commercial, technical, and operational teams, supporting new business development, major bids, and account growth by ensuring proposed solutions are technically sound, aligned to customer needs, and consistent with NEP Connects managed services and delivery capabilities.

Success will be measured through the quality and effectiveness of solution designs, contribution to successful deal closure, and smooth transition from sales to delivery.

Key Responsibilities

• Support solution-led sales of NEP Connect services, including managed services, media connectivity, cloud, IP, satellite, and hybrid workflows
• Act as the primary technical interface for customers during pre-sales, bid, and solution development activities
• Engage directly with customers to capture technical, operational, and workflow requirements through meetings and workshops
• Design end-to-end broadcast and media solutions covering contribution, production, and distribution workflows
• Develop high-level and detailed solution architectures, diagrams, and technical documentation
• Collaborate closely with sales, business development, and account management teams to support new opportunities and account growth
• Work with engineering, operations, and delivery teams across the NEP Group to ensure solutions are feasible, scalable, and supportable
• Contribute technical input to RFP and RFI responses, including solution descriptions, compliance matrices, and clarifications
• Support definition of service models, SLAs, operational processes, and sales-to-delivery handover documentation
• Identify technical risks, dependencies, and assumptions within solution designs, proposing mitigations where appropriate
• Assist with solution costing and commercial assumptions in collaboration with finance and commercial teams
• Support internal governance and approval processes by providing clear, structured technical input
• Stay current with industry trends, technologies, and best practices, sharing insights internally
• Represent NEP Connect professionally in customer meetings, solution workshops, and industry events

What we're looking for:

• Strong technical credibility with the ability to act as a trusted advisor to customers
• Clear and confident communication skills, capable of explaining complex technical concepts to non-technical audiences
• Structured and analytical approach to solution design and problem-solving
• Strong collaboration skills, comfortable working in matrixed and cross-functional teams
• Ability to manage multiple opportunities and priorities concurrently
• Comfortable operating in customer-facing environments, including presentations and technical workshops

Interests and Background:

• Strong experience in broadcast, media, or live production technology environments
• Proven ability to design solutions across contribution, production, and distribution workflows
• Familiarity with technologies including (but not limited to) JPEG 2000, H.264, HEVC, JPEG XS, SRT, NDI, and SMPTE ST 2110
• Solid understanding of IP-based broadcast systems, cloud platforms, and remote production models
• Experience working with managed services and service-based delivery models
• Experience contributing to pre-sales, bid, or proposal activities
• Typically 3–6 years’ experience in a technical sales, solutions, or pre-sales role
• Relevant technical qualifications or equivalent practical experience preferred

>What's in it for you?

• Opportunity to work at the forefront of broadcast, connectivity, and media technology
• Exposure to complex, high-profile customer environments and major global events
• Collaborative working culture with access to deep technical expertise across the NEP Group
• Clear pathways for technical and commercial career progression

Development & Training:

• On-the-job learning supported by senior technical and commercial specialists
• Access to NEP’s global training platforms and in-house technical development programmes
• Opportunities to build expertise across emerging media, cloud, and connectivity technologies

More Details:

Location: Alston Dr, Milton Keynes

Working Hours: 9am – 5:30pm; Monday to Friday

All applicants must hold the legal right to live and work in the UK. Please be aware that a security or criminal background check may be required to facilitate internal work visas if on-site work opportunities are provided.