Senior User Research Lead | Agile, People‑Centred Design

Hippo Digital Ltd; Leeds; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading digital consultancy in Leeds seeks a senior consultant in user research to lead Agile teams and advise on user-centered service design. The successful candidate will possess expertise in user research and Agile methodologies, with proven experience in managing multidisciplinary teams and fostering inclusive design practices. This role offers opportunities to contribute to innovative projects and provides a competitive salary along with substantial benefits including a pension scheme and flexible perks.

Benefits

Contributory pension scheme

25 days holiday plus UK public holidays

Perkbox access

Critical illness cover

Life assurance

Volunteer days

Cycle-to-work scheme

Salary sacrifice electric vehicles

Season ticket loans

Flexible benefits including private health and dental cover

Qualifications

• Expertise in user research and design.
• Experience within Agile processes.
• Ability to manage client relationships effectively.
• Strong mentoring capabilities for junior researchers.
• Advanced conflict management and communication skills.

Responsibilities

• Advise clients on service design through user research.
• Lead Agile teams focused on user needs.
• Champion inclusive user research practices.
• Manage and mentor user research team members.
• Support in new business initiatives and marketing.

Skills

Expertise in environments

Experience in multidisciplinary Agile teams

Working knowledge of accessibility needs

Championing user research approaches

Line management experience

Advanced communication skills

Understanding Agile roles

Strong consultancy and leadership

Job description

A leading digital consultancy in Leeds seeks a senior consultant in user research to lead Agile teams and advise on user-centered service design. The successful candidate will possess expertise in user research and Agile methodologies, with proven experience in managing multidisciplinary teams and fostering inclusive design practices. This role offers opportunities to contribute to innovative projects and provides a competitive salary along with substantial benefits including a pension scheme and flexible perks.