Mid-Level User Researcher: Shape Service Design

Hippo Digital Ltd; Leeds; Hybrid; GBP 30,000 - GBP 50,000; Full time

Job summary

A leading digital consultancy is seeking intermediate consultants in user research to plan and execute various research projects. This role requires collaboration with Agile teams to enhance service design through research insights. Candidates should have experience working with stakeholders, expertise in using diverse research methods, and an understanding of user-centered design principles. The consultancy offers a competitive salary and a range of benefits, emphasizing diversity and inclusion in the workplace.

Benefits

Contributory pension scheme

25 days holiday plus UK public holidays

Perkbox access

Critical illness cover

Life assurance

Volunteer days

Cycle-to-work scheme

Salary sacrifice electric vehicles scheme

Season ticket loans

Qualifications

• Experience working with senior stakeholders.
• Experience using qualitative and quantitative research methods.
• Knowledge of user-centred design principles.

Responsibilities

• Plan and execute user research to support product design.
• Identify appropriate research methods for service lifecycle.
• Help the team build empathy for service users.

Skills

Working with senior stakeholders

Using different research methods

User-centred design principles

Client's strategic objectives understanding

Explaining findings to stakeholders

Job description

A leading digital consultancy is seeking intermediate consultants in user research to plan and execute various research projects. This role requires collaboration with Agile teams to enhance service design through research insights. Candidates should have experience working with stakeholders, expertise in using diverse research methods, and an understanding of user-centered design principles. The consultancy offers a competitive salary and a range of benefits, emphasizing diversity and inclusion in the workplace.