Administrative Assistant (Hire Desk)

King Lifting Ltd; United Kingdom; On-site; GBP 25,000 - GBP 32,000; Full time

Job summary

A crane hire and contract lifting company is seeking an enthusiastic Administration Assistant for their West Drayton office. The role involves providing customer service, preparing quotes, and supporting administrative tasks. Ideal candidates should have at least 2 years of administration experience and proficiency in Microsoft Office. This position offers a competitive salary, quarterly bonus, and various employee benefits. It's office-based and requires commutable distance to West Drayton.

Benefits

Competitive salary

Quarterly bonus

Company pension

Life assurance

Employee Assistance Programme

Flexible Benefits Platform

Reward and recognition incentives

Qualifications

• Minimum of 2 years' administration experience required.
• Full working knowledge of Microsoft Office is essential.
• Professionalism with excellent communication skills (written and verbal).

Responsibilities

• Provide excellent customer service via calls and emails.
• Prepare quotes and draft contracts.
• Work closely with Head Office to resolve invoice queries.
• Ensure trackers are regularly updated.
• Attend weekly meetings to confirm invoicing accuracy.
• Support the Hire Desk with administrative duties.

Skills

Excellent communication skills

Organisation skills

Attention to detail

Ability to work under pressure

Microsoft Office proficiency

Job description

King Lifting provides safe, expert crane hire, bespoke contract lifting and plant machinery movement, plus transport and storage, for the public and private sectors. We work throughout the UK and Europe and are head-quartered in Bristol where we also run a renowned Training Centre.

We are a modern family business established more than 40 years ago. Our people are our most important asset. We ensure commitment is recognised and rewarded through personal development programmes and excellent benefits packages.

We are currently seeking an enthusiastic and detail-oriented Administration Assistant to perform the role of a Hire Desk Assistant for our busy West Drayton office within our General Cranes division. This role provides lots of scope for individuality, continuous improvement and achievement when presented with numerous challenges. The role is perfect for someone who thrives in a fast-paced environment and enjoys providing both team support and handling a

variety of administrative tasks.

This is our biggest and busiest depot, so the role will be challenging as well as rewarding with the opportunity for development and progression within the business.

Key Responsibilities will include:

• Providing excellent customer service via calls and emails
• Preparing quotes and drafting contracts
• Working closely with Head Office to resolve invoice queries and input timesheets into the system
• Ensuring trackers are regularly updated with accurate information and comments
• Attend weekly meeting to confirm all invoicing is accurate and ready for distribution
• Supporting the Hire Desk with administrative duties

You will also assist with the management of the welfare, safety and working hours of all related personnel, the working success of the Hire Desk and for environmental, health and safety legal & statutory requirements within the depot.

About You:

The ideal candidate will have..

• A minimum of 2 years' administration experience
• Full working knowledge of Microsoft Office
• Professional with excellent communication (written and verbal) and organisation skills
• Prioritisation and the ability to work under pressure independently and as part of a team
• Excellent attention to detail

Previous working experience on a Hire Desk or working within a crane/plant hire company, would be an advantage.

This is an office-based role so you to be considered, you must live within a daily commutable distance of West Drayton.

In return you will receive:

• Competitive salary dependent on your skills and experience
• Quarterly bonus (dependent upon the results of your depot)
• Company pension
• Life assurance
• Employee Assistance Programme
• Flexible Benefits Platform with generous monthly Company contribution
• Reward and recognition incentives

To apply, please click on the APPLY button below to upload your CV. If you want to stand out from the rest, we encourage you to include a covering letter stating why you think you are the ideal candidate for this vacancy and what you have to offer King Lifting.

You must have the right to live and work in the UK otherwise, your application will automatically be rejected.

King Lifting is an Equal Opportunities employer.