Deputy Care Manager

Keys Group; Birmingham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A care support organization seeks a Deputy Care Manager for Maple Leaf Lodge in Birmingham. You will lead a team, manage service operations, and ensure compliance with care regulations. Applicants should have experience in managing teams and hold a UK driving license. The role offers competitive pay, a generous leave package, and opportunities for career advancement through qualifications. Join us in making a difference in the lives of adults with complex needs.

Benefits

5.6 weeks annual leave

Paid DBS check

Career development opportunities

Employee discount scheme

Pension scheme with contributions

Referral bonus

Comprehensive onboarding program

Qualifications

• Proven experience in managing and leading a team.
• Deliver high standards of person-centred care and support.
• Ensure compliance with CQC regulations.

Responsibilities

• Lead and inspire a team of support staff.
• Oversee the daily operations of services.
• Conduct audits and assessments.

Skills

Team management

Person-centred care

CQC compliance

Quality control

Scheduling and staffing

Job description

Deputy Care Manager - Maple Leaf Lodge - Drivers Only

Package Description

Deputy Manager – Adult Residential

Hours: 35 hours per week

Shifts: 7:00am - 4:30pm / 11:30am - 9:00pm / 7:00am - 9:00pm

Reporting to: Registered Manager

Essential: Must hold a UK Drivers License with access to a vehicle.

Maple Leaf Lodge supports up to 13 adults with complex needs, including profound and multiple learning disabilities, autism and challenging behaviour.

What You’ll Do:

As Deputy Manager, you’ll play a pivotal role in shaping the daily operations of our supported living services. You’ll lead and inspire a team of support staff, ensuring that we deliver outstanding care and support in line with regulatory standards (CQC/CIW). We offer you the autonomy and responsibility to make a difference while developing your leadership skills in a fast-paced, rewarding environment.

Key Responsibilities:

• Lead by Example: Manage, inspire, and motivate a team of support workers. You’ll be hands‑on, supporting them while creating a positive, inclusive work culture where everyone thrives.
• Service Coordination: Oversee the daily operations of our services, ensuring person‑centred care is delivered and that we comply with CQC/CIW regulations. Your organisational skills will be key to ensuring smooth operations.
• Rota Management: You’ll take charge of scheduling to ensure that we have the right people in the right places, keeping staffing levels flexible and efficient.
• Quality Control: Conduct audits and assessments, ensuring that we continue to meet the highest standards. You’ll be the driving force in maintaining a culture of continuous improvement.
• Supportive Leadership: Provide mentorship, training, and guidance to your team, helping them grow in their careers. You’ll also be involved in crisis management, safeguarding, and ensuring all support plans are delivered effectively.

What We’re Looking For:

• Proven experience in managing and leading a team
• Deliver high standards of person‑centred care and support, working closely with residents
• Support the Home Manager in achieving financial targets for the home
• Ensure compliance with CQC regulations and internal company standardsTake responsibility for the overall management of the home in the absence of the Registered Manager
• Full UK driving licence and access to a vehicle required for travel between sites
• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid - Your Enhanced DBS check is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
• Amazing Discount Scheme – at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
• NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
• £500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
• Full Induction & Introductory Programme - Begin your journey with a paid‑for comprehensive onboarding to set you up for success.

About Keys Group

Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence‑building activities like bushcraft, climbing, and canoeing.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.

Apply now and one of our team will be in touch to discuss how you can begin your rewarding career - No agencies please

Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18

Salary Depending on qualifications and experience