Deputy Care Manager

Keys Group; Birmingham; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading care provider in Birmingham is seeking a Deputy Manager to oversee daily operations in a supported living environment. The role involves leading a team, ensuring compliance with care standards, and fostering a positive work culture. Candidates should have experience in team management and a full UK driving license. This position offers opportunities for professional growth and a commitment to fair pay as part of a Real Living Wage initiative.

Benefits

5.6 weeks annual leave

Paid DBS check

Career development opportunities

Wellbeing hub access

Amazing discount scheme

NEST Pension Scheme

Competitive pay

£500 referral bonus

Comprehensive onboarding

Qualifications

• Proven experience in managing and leading a team.
• Deliver high standards of person-centred care and support.
• Full UK driving license and access to a vehicle required.

Responsibilities

• Manage, inspire, and motivate a team of support workers.
• Oversee daily operations ensuring compliance with CQC regulations.
• Conduct audits and maintain a culture of improvement.

Skills

Team management

Person-centred care

CQC compliance

Crisis management

Job description

Overview

Reporting to: Registered Manager

About Us:

Birchwood House is a specialist service providing support to people living with mental health conditions, such as personality disorder, bipolar disorder, an anxiety disorder, schizophrenia, depression, mood affective disorder, self-harm behaviour, substance misuse backgrounds, etc.

At Birchwood House we are committed to support eight people with Mental Health needs by providing professional and personalised care to meet the unique needs of each person we support.

What You’ll Do:

As Deputy Manager, you’ll play a pivotal role in shaping the daily operations of our supported living services. You’ll lead and inspire a team of support staff, ensuring that we deliver outstanding care and support in line with regulatory standards (CQC/CIW). We offer you the autonomy and responsibility to make a difference while developing your leadership skills in a fast-paced, rewarding environment.

Key Responsibilities:

• Lead by Example: Manage, inspire, and motivate a team of support workers. You’ll be hands-on, supporting them while creating a positive, inclusive work culture where everyone thrives.
• Service Coordination: Oversee the daily operations of our services, ensuring person-centred care is delivered and that we comply with CQC/CIW regulations. Your organizational skills will be key to ensuring smooth operations.
• Rota Management: You’ll take charge of scheduling to ensure that we have the right people in the right places, keeping staffing levels flexible and efficient.
• Quality Control: Conduct audits and assessments, ensuring that we continue to meet the highest standards. You’ll be the driving force in maintaining a culture of continuous improvement.
• Supportive Leadership: Provide mentorship, training, and guidance to your team, helping them grow in their careers. You’ll also be involved in crisis management, safeguarding, and ensuring all support plans are delivered effectively.

Qualifications & Experience

• Proven experience in managing and leading a team
• Deliver high standards of person-centred care and support, working closely with residents
• Support the Home Manager in achieving financial targets for the home
• Ensure compliance with CQC regulations and internal company standards
• Take responsibility for the overall management of the home in the absence of the Registered Manager
• Full UK driving license and access to a vehicle required for travel between sites

Benefits

• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
• Amazing Discount Scheme - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
• NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
• £500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
• Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success.

About Keys Group

Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.

Apply now and one of our team will be in touch to discuss how you can begin your rewarding career - No agencies please

Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18

Salary Depending on qualifications and experience