Digital Intelligence Hub Training Manager

Sodexo France; Salford; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A global service provider is seeking a Digital Intelligence Hub Training Manager in Salford. This role involves designing and delivering high-quality training and induction experiences while mentoring supervisors and teams. Candidates should have a qualification in training management, experience in instructional design, and a knowledge of relevant systems. The position offers a competitive salary and a range of Sodexo benefits, aiming to create a better everyday for everyone.

Benefits

Sodexo retirement plan

Discounts to over 1,900 brands

Gym discount

24/7 employee assistance programme

Qualifications

• Qualification in Training or Training Management.
• Experience in Instructional Training design or similar.
• Experience with supporting leadership teams in managing others.
• Experience of strategy development.
• Knowledge and Experience of CMMS and associated systems.

Responsibilities

• Support onboarding for new members of the DIH teams.
• Develop a Training Strategy and Framework for the DIH.
• Create training materials, manuals, and documentation.
• Mentor DIH teams in process development and performance management.
• Work with Bid & Mobilisation Manager on deployment training plans.

Skills

Instructional Training design

Leadership support

Strategy development

Knowledge of CMMS

Education

Qualification in Training or Training Management

Job description

Ready to shape the future of digital service delivery at Sodexo?
As our Digital Intelligence Hub Training Manager, you’ll take the lead in designing and delivering a first-class induction and training experience across the Digi Hub. You’ll ensure a consistent, high-quality approach to training on processes, service excellence, best practice and FM systems where required. Beyond training delivery, you’ll be instrumental in developing our supervisors - coaching, mentoring and supporting performance to build confident, capable teams. With opportunities to engage site-based end users too, this role offers real influence and visibility across the business.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Main Responsibilities

• Support the onboarding for new members of the DIH teams, induction, training and mentoring in alignment with DIH requirements
• Develop a Training Strategy and Framework for the DIH, including governance and SOPs, that align to the Regional and Global strategy.
• Develop DIH appropriate training materials, manuals, assessments/knowledge checks, and documentation (in line with global format)
• Mentor DIH teams to assist in process development & adherence, performance management and supervisor level training in regards to staff management.
• Work & liaise with the Bid & Mobilisation Manager within the DIH to develop deployment training plan.
• Programme manage training demand in-line with business/segment priorities and pipeline
• Use computer-based applications to deliver training
• Maintain robust training records within the Regional Training Records Database
• Work with the UK & I functionality team to maintain an excellent working knowledge of FM systems and associated integrated systems

The Ideal Candidate

• Qualification in Training or Training Management
• Experience in Instructional Training design or similar
• Experience with supporting leadership teams in managing others
• Experience of strategy development
• Knowledge and Experience of CMMS, associated integrated systems and their training

Package Description

A competitive salary package is on offer to reflect experience.

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.