Restaurant Team Member

Upham Pub Group; United Kingdom; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A popular pub group in the United Kingdom is seeking an energetic Front of House Team Member to join their team. The role focuses on creating unforgettable guest experiences and requires great communication skills and a passion for hospitality. With a competitive salary and multiple perks, including training opportunities, this position is ideal for those eager to develop their careers in a supportive and dynamic environment.

Benefits

Competitive salary: Up to £12.210 per hour

Free meal on shift

Flexible shifts

Employee discounts

Career progression opportunities

Qualifications

• 18+ (licensing law requirement).
• A natural people person.
• Some knowledge of food, wine, and beer (training available).
• Eligible to work in the UK.

Responsibilities

• Welcome every guest and provide excellent service.
• Take food and drink orders and handle payments.
• Keep the restaurant clean and inviting.
• Assist in running service smoothly during busy times.

Skills

Great communication skills

Organised

Confident and friendly

Knowledge of food, wine, and beer

Flexible to work evenings and weekends

Eager to learn and grow

Job description

We’re on the lookout for an energetic, hands‑on Front of House Team Member to join our fantastic team

If you thrive in a fast‑paced, people‑focused environment, love creating unforgettable guest experiences, and want to grow your career with an award‑winning company, then this could be your next big move.

What’s in it for you?

• Competitive salary: Up to £12.210 per hour, plus Tronc
• Free meal on shift – fuel your day with delicious food from our kitchen
• Flexible shifts & enhanced holiday – work‑life balance matters here
• Up to 50% off meals when dining with up to 6 guests
• 33% off hotel stays across our collection
• Award‑winning training with a clear pathway to General Manager
• Wage streaming service – access your pay when you need it
• Salary Extras Portal – discounts at Asda, Aldi, B&Q, H&M, Clarks, Tesco & more, plus Cycle2Work scheme
• Service Awards & Birthday Gift – because you matter
• £1000 refer‑a‑friend & chef recruitment incentives

Restaurant Team Member – What We’re Looking For

• 18+ (licensing law requirement)
• A natural people person with great communication skills
• Confident, friendly, and able to make quick, smart decisions
• Organised with a knack for keeping things running smoothly
• Some knowledge of food, wine, and beer (we’ll teach you the rest)
• Flexible to work evenings, weekends, and holidays
• Eligible to work in the UK
• Eager to learn, grow, and take on new challenges

What You’ll Be Doing

• Give every guest a warm welcome and look after them from hello to goodbye
• Take food & drink orders, serve with a smile, and handle payments
• Keep the restaurant spotless and inviting
• Work as part of a busy, fun, and supportive team
• Help run service smoothly, even at peak times
• Learn new skills – from barista coffee and cocktails to menu knowledge and guest service excellence

Why You’ll Love It Here

We hire for personality, not just experience – so if you’ve got the right attitude, we’ll train you in everything else. You’ll work in a fast‑paced, team‑focused environment where hard work is rewarded, skills are developed, and every shift is different.

Bring the energy, bring the smiles – and we’ll bring the opportunities.

We are looking for great people to join us

Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands‑on team who have a passion for running great pubs. We are always on the lookout for like‑minded people who have the desire to work and grow with us.

About Us

We believe our people are the heart of our success. We’re passionate about great food, quality drinks, and warm hospitality – all delivered in beautiful settings.

We don’t just hire great people – we invest in them. That’s why we offer:

• Award‑winning online training academy – learn anytime, anywhere
• Hands‑on supplier experiences – from craft brewery tours to farm visits
• Career progression & apprenticeships – we help you grow

About You

You’re the kind of person who:

• Brings passion for great food, drink, and service
• Supports the management team in leading shifts with confidence
• Handles guest expectations with charm and professionalism
• Has proven management experience in a hospitality or service‑led role
• Stays organised and thrives on multitasking

It’s an exciting time to join us!

We are growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team.