Food and Beverage Team Member

Thwaites; Penrith; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A well-known hospitality provider in Penrith is seeking a Food & Beverage Team Member to enhance the guest experience. The ideal candidate will be friendly, personable, and able to deliver exceptional customer service while working in a busy environment. Key responsibilities include taking orders, serving guests, and maintaining high service standards. This role includes various perks such as monthly tips, flexible wage access, and discounts on accommodations and food, along with career progression opportunities.

Benefits

Tips paid monthly

Access up to 40% of wages as earned

28 days annual leave (rising to 33 days after 5 years)

Free meal whilst on duty

Employee Assistance Programme

Enhanced maternity and paternity pay

Discounted accommodation, food and drink

Free gym access and discounted spa treatments

Free car parking

Pension & Life assurance

Long service awards

Qualifications

• Previous experience in a bar, café, or restaurant is ideal.
• Ability to deliver warm hospitality in a busy environment.
• Great work ethic and personality.

Responsibilities

• Greet guests with a warm and friendly smile.
• Take food and drink orders and serve guests.
• Assist with menu suggestions and recommendations.
• Prepare tables for each guest visit.
• Maintain high standards of service.
• Work collaboratively with team members.

Skills

Friendly

Personable

Customer service

Teamwork

Job description

Join us if you enjoy helping other people to have a great time - be part of a fun and energetic team! As a Food & Beverage Team Member, to us you won't just be a waiter or waitress, as one of our team members, you'll become a member of our family who helps us create amazing experiences for our guests.

For Food & Beverage Team Members, we are offering a rewarding role with scope for career progression along with;

• Tips paid monthly
• Stream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Free meal whilst on duty
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Discounted accommodation, food and drink in our beautiful properties across the country
• Free use of our brilliant gym on site and discounted spa treatments
• Free car parking (where applicable)
• Pension & Life assurance
• Long service awards including free meals and free stays with your friends or family

Who are we looking for?

Every day, we want people to come to work to make people feel at ease through delivering warm hospitality. To achieve this, as a Food & Beverage Team Member you will need to be friendly, extremely personable and have the ability to deliver the company standards in each interaction.

We are open all day, every day, serving great quality food and drink, so you’ll need to enjoy working in a busy environment with a fun and professional team.

It would be ideal if you have previous experience in a bar, café or restaurant, but a great work ethic is more important. If this sounds like you and you want to bring your personality to work, we would love to meet you.

Your day to day as a Food & Beverage Team Member.

• Your personality will shine through as you greet each one of our valued guests with a warm and friendly smile
• As a Food & Beverage Team Member, you will take food and drink orders and serve guests with a brilliant customer service ethic
• Assist with menu suggestions and recommendations
• Prepare perfectly laid tables for each guest visit
• Ensure our high standards are delivered and maintained at all times
• Provide our guests with the warmest hospitality, ensuring they want to return
• Team work

We’d love to meet you - Come and join our Daniel Thwaites Family