Sales Coordinator

Slicker Recycling Ltd; Penyffordd; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading sustainable resource solutions provider in Wales seeks a Sales Coordinator to support the commercial team by managing sales activities and customer relationships. The role includes coordinating sales orders, ensuring smooth service delivery, and building strong customer connections. Candidates should possess excellent communication and organizational skills, along with proficiency in Microsoft Office. This position offers a competitive salary and benefits from a company committed to sustainable practices and employee development.

Benefits

Funded Healthcare cashback plan

Perkbox employee discounts

Death in Service Insurance

Regular company social events

Company pension

Salary Sacrifice schemes including Cyclescheme

On-site parking

Qualifications

• Excellent communication skills across phone, email and written formats.
• Confidence and engaging manner that inspires trust.
• Strong organizational skills with attention to detail.

Responsibilities

• Coordinate sales activities and manage regional sales performance.
• Build and maintain strong relationships with customers.
• Ensure smooth order fulfillment and delivery of services.

Skills

Excellent communication skills

Strong organisational skills

Proficient in Microsoft Office

Flexibility and adaptability

Job description

Slicker Recycling is the market leader in sustainable resource solutions. We are committed to the circular economy through excelling in used lubricating oil collections, re-refining and a range of sustainable waste management services.

Our team of over 200 colleagues manage a vast fleet of specialist collection vehicles, serving thousands of customers across diverse industry sectors with services that reduce carbon footprint, uphold compliance, and enable a truly circular approach to waste resources.

At Slicker, we know that our success is down to our exceptional colleagues, and we recognise this through our colleague compensation, benefits and investment in learning and development. We are an accredited Living Wage Employer certified by the Living Wage Foundation, which means we have a commitment to fair pay and our annual pay increases are linked to the cost of living. This isn’t the only benefit, being part of Team Slicker also means you benefit from:

• Funded Healthcare cashback plan
• Perkbox employee discounts
• Death in Service Insurance
• Regular company social events
• Company pension
• Salary Sacrifice schemes including Cyclescheme
• On-site parking
• Being part of a sustainability focussed business

With a Net Promoter Score of 68 on our recent colleague survey, we know we’re doing something right! So why not read on for the role details or click here to learn more about Slicker Recycling.

Job Purpose

The Sales Co‑ordinator plays a key role in supporting the commercial team by overseeing regional sales activities, building strong customer relationships, and ensuring smooth and efficient delivery of waste oil services. Performance in this role is measured through service quality, customer retention, and achievement of sales targets. This is a fantastic chance to contribute to a growing, high‑performing team while earning a competitive salary and generous commission package.

Main Tasks and Responsibilities

Sales Coordination

• Coordinate sales activities, including order processing, invoicing and documentation
• Manage and improve sales performance within your region
• Make outbound calls to existing customers to arrange waste collection services
• Support timely and accurate fulfilment of customer orders
• Prepare regular sales reports, forecasts, and performance insights
• Work closely with the broader sales team to support regional sales strategy

Customer Relationship Management

• Manage incoming emails to the Sales Co‑ordinator inbox
• Build and maintain strong relationships with new and existing customers
• Upsell additional Slicker services where opportunities arise
• Maintain accurate customer records, including purchase orders and contact details
• Act as the key point of contact for customer queries, concerns and service updates
• Ensure service delivery meets contractual obligations, collaborating with internal teams to resolve issues quickly and effectively

Cross‑Functional Collaboration & Compliance

• Liaise with other departments to guarantee customer satisfaction
• Identify and elevate any irregularities or compliance concerns
• Contribute towards process improvements across the sales function
• Bring Slicker values to life — because "People rarely succeed unless they have fun in what they are doing."

Key Skills

• Excellent communication skills across phone, email and written formats
• Confident, engaging manner that inspires trust in customers and colleagues
• Strong organisational skills with excellent attention to detail
• Commercially aware and comfortable working to targets
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Flexible, resilient, and adaptable with a proactive approach to problem‑solving

Hours of work

40 hours per week - 8:00am - 5:00pm

Monday to Friday

No weekends

Values

Smart – keep it simple and keep doing it better

Honest – be straight with each other and give feedback

Reliable – do what we say we will and tell people if we can’t

Together – work together as one and support each other

Fun – enjoy what we do and have a great time

We are a thriving and ambitious business with a mission to deliver ‘Value for Planet’ through growth from strategic acquisitions and achieving recognition for our commitment to innovation and integrity. In 2023, Slicker Recycling won the Servicesure Autocentre ‘Supplier of the Year’ Award for service excellence and environmental impact and in 2024, the King’s Award for Enterprise: International Trade – a prestigious recognition endorsed by His Majesty the King, for exceptional growth in international sales. We are proud as leaders to be positively influencing the standards of our industry.

Slicker Recycling is an equal opportunities employer and will continue to ensure it offers career opportunities without discrimination. Employment positions throughout the Company are filled with the candidates who possess the most appropriate skills and competencies relevant for the particular job role. Slicker Recycling is to treat all employees fairly and equally regardless of gender, sexual orientations, marital status, race, colour, nationality, religion, ethnic or national origin, age, disability or union membership status.