Operations Coordinator

E & E Group; United Kingdom; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

An environmental services company in Shaftesbury is seeking an Operations Coordinator to oversee inbound and outbound waste movements. The role requires strong organizational skills, a confident telephone manner, and an ability to work well under pressure. The ideal candidate will support communication with customers and internal teams while managing essential paperwork. This position offers the opportunity to thrive within a diverse team committed to environmental protection and sustainability.

Benefits

Competitive salary plus benefits

Qualifications

• Confident and friendly telephone manner.
• Ability to learn and grow.
• Good organizational skills.

Responsibilities

• Coordinate bookings for inbound and outbound waste.
• Manage communication with customers and suppliers.
• Support Health & Safety Manager during site inductions.
• Monitor compliance with working time directives.
• Maintain accurate records and create purchase orders.

Skills

Strong customer service skills

Good communication skills

Literacy and numeracy skills

Ability to work in a team

Competence in Word and Excel

Job description

Overview

Operations Coordinator | Shaftesbury | Permanent, full-time | Competitive salary plus benefits

Yellowstone Environmental Solutions is one of the UK’s leading hazardous waste specialists, operating at the forefront of oil and water management. With a strong portfolio of blue‑chip clients and a fast‑paced, compact site, we’re looking for someone who thrives on responsibility, teamwork, and making things run like clockwork.

What You’ll Be Doing

You’ll be the operational heartbeat of our site, supporting the smooth flow of inbound and outbound waste movements while keeping communication sharp and processes tight. Your day will include:

• Coordinating bookings for all inbound and outbound waste
• Managing phones and emails, supporting customers, suppliers, and internal teams
• Confirming quotations and preparing essential paperwork (Con Notes, Waste Declarations)
• Maintaining accurate digital and manual records
• Creating purchase orders when authorised
• Supporting site inductions alongside our Health & Safety Manager
• Welcoming visitors and keeping the traffic schedule up to date
• Building and maintaining our disposal route database
• Working closely with the MD, Site Manager, and Operations Manager on daily load planning
• Liaising with the Site Manager on packaged waste stock and processing
• Managing the HWRC round and overseeing Peter Cooper waste collections
• Monitoring driver compliance with working time directives
• Ensuring Digital Tacho Card downloads and managing infringement reporting
• Checking vehicle defect reports and arranging maintenance and 6‑weekly inspections

This is a role where your judgement, communication, and organisation directly influence our efficiency and success.

Qualifications

What You’ll Bring

• A confident, friendly telephone manner and strong customer service skills
• Clear communication with drivers, yard teams, and colleagues
• Good literacy and numeracy for handling paperwork
• A willingness to learn and grow
• Ability to work independently and as part of a team
• Competence in Word and Excel

Additional Information

At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.