Financial Services Apprenticeship Coach

BPP Education Group; Remote; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading education provider in the UK seeks a Financial Services Apprenticeship Coach to support apprentices through their development journey. This role involves delivering online sessions, providing coaching and assessment, and managing learner progress in compliance with educational standards. The ideal candidate must have experience in financial services or regulated environments, along with relevant qualifications. This is a home-based position providing support to learners throughout their apprenticeship.

Qualifications

• Experience in managing stakeholders, particularly client relationships.
• Coaching or mentoring experience, both formal and informal.
• Ability to accurately update data management systems.

Responsibilities

• Provide structured development journeys for learners.
• Manage a cohort of learners with excellent coaching and support.
• Deliver induction and skills sessions online.
• Carry out coaching calls with learners to ensure progression.
• Update data management systems on learner progression.

Skills

Excellent IT skills

Excellent written and verbal communication skills

Excellent presentation skills

Excellent customer service skills

Ability to plan and prioritise workload

Experience in financial services

Education

Accreditation in Financial Services - Risk and Compliance

Teaching/assessors qualification

Educated to degree level or equivalent

Job description

# Financial Services Apprenticeship Coach## Job Introduction**BPP Job Description****Job Title:**Financial Services Coach**Location:**Home based**Additional details:**Office presence may be required periodically for meetings. (London, Birmingham or Manchester one a month)**Hours of work:**BPP’s core hours for most full time staff are Monday-Friday, 9am-5:30pm (37.5 hours per week)**Job Purpose**To support learners through the on-programme informal assessments and the EPA phase to deliver Financial Services apprenticeship Standards at Level 3, namely Compliance and Risk Officer L3. We are looking for highly motivated, practitioner-experienced candidates to bring high quality coaching, guidance and feedback to nurture and develop talent within the sector. The overall purpose of the role is to support each learner to develop their knowledge, skills and behaviours to successfully complete their apprenticeship.**Key Responsibilities**- Provide a structured and appropriate development journey for the learners, enabling them to maximise their full potential.- Manage a cohort of learners by providing excellent coaching and support throughout their apprenticeship programme. - Deliver induction and industry relevant skills and behaviour sessions online.- Carry out review/coaching calls with learners and line managers to ensure progression with their studies.- Ensure that all relevant paperwork, such as review forms and learner information files are completed in line with BPP quality standards.- Work collaboratively with client services, line managers and apprenticeship support teams.- Provide detailed feedback to the learner on their progress against knowledge skills and behaviours relevant to their standards.- Update data management systems to show how learners are progressing.- Communicate effectively with learners via the Hub and other appropriate tools to actively encourage learner engagement with their programmes using resources available as per BPP quality standards.- Provide academic (both pre-submission via advice on continuous development of learner e-portfolios and post-submission) and safeguarding support to learners.**Skills, experience & qualifications required - Essential****Skills**• Excellent IT skills• Excellent written and verbal communication skills• Excellent presentation skills• Excellent customer service skills• The ability to effectively plan, organise and prioritise workload• Ability to communicate professionally and work closely with and support all stakeholders• Experience of working within financial services or any regulated organisation• Self-motivated and can work under pressure• Experience of working autonomously and managing own workload efficiently and effectively• An ability to take responsibility to develop own knowledge and skills**Experience**• Experience of managing stakeholders (particularly customer/client relationships)• Coaching/mentoring both formally and informally• Use and accurately update data management systems**Qualifications**• Any related accreditation or certification relevant within Financial Services - Risk and Compliance**Skills, experience & qualifications required - Desirable****Experience**• Experience of working in an academic environment• Experience in teaching at the graduate or professional level or of delivering training and seminars in a commercial context, relevant to the discipline• Workplace training• Experience at using video/webinar conferencing systems• Experience of working with apprenticeships• Experience of external inspections such as Ofsted and QAA**Qualifications**• Teaching/assessors qualification• Educated to degree level or equivalent• Coaching qualification• Membership of a relevant professional body e.g. CISIThe successful candidate will be required to undergo an enhanced DBS checkThe following content displays a map of the job's location.| OpenStreetMap contributors### Financial Services Apprenticeship Coach* **Salary** Competitive* **Frequency** Annual* **Job Reference** bppuniversity/TP/26197/1258* **Contract Type** Permanent* **Closing Date** 21 February, 2026* **Job Category** AIB* **Business Unit** School of Financial Services* **Location** Home based, United Kingdom* **Posted on** 22 January, 2026